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They are very personable and efficient. They handle claims withouut delay and are very efficeit handling the claims. I refer them to my friends when we talk about pet healthcare.

They are very personable and efficient. They handle claims withouut delay and are very efficeit handling the claims. I refer them to my friends when we talk about pet healthcare.

We have had Embrace for our dog for almost 8 years now. Luckily, for most of the time we haven't needed to use the insurance. However, on the couple of occasions that we have needed treatment, Embrace has been great. Most recently, we had to try to identify why our dog had an unusual appetite. He was always begging for food and drinking excessive amounts of water. We worked with our vet to determine a cause and Embrace covered us every step of the way. We now have our dog on medication that has helped tremendously. Embrace was quick to review and approve the necessary procedures and medication during this process!

This company just delivered a 3000 usd payment in accordance with the terms of the insurance policy and within a couple of weeks since the invoice was presented to them. It is important to know insurance policies have limits and exclusions and I am not sure whether my policy is the best one compared to other companies. however, I am pleased with the handling of my claim and the level of information offered through the process

Doctor entered the claim on our behalf and it was handled promptly

Doctor entered the claim on our behalf and it was handled promptly

My dog recently caught an intestinal parasite while at a boarding facility and became very sick. Embrace declined coverage of his treatments because he had diarrhea 2 years ago and is considered a pre-existing condition. So any illness he develops that has diarrhea symptoms will not be covered because he had diarrhea on occasion 2 years ago? This policy is a waste of money and I am going to cancel it.

We had a recent scare with our boxer who ate a half dozen granola bars. Took her to the vet and were relieved to hear that was fine but instead discovered some possible future heart problems. Insurance covered almost all of the claim. Pet's Best has been amazing for our family. We have two boxers who are accident prone and insurance has paid so much back to us. We are thrilled to be insured by Pet's Best.

I cannot say enough about how wonderful this company has been with me and my puppy. I bought this insurance early in my puppy's life because you just never know what might happen. I am so glad I did. He recently was diagnosed with a condition that required surgery. I was a bit nervous about whether or not it would be covered even though my policy said it would. Sometimes you just can't trust the language insurance companies use in their policies. But Healthy Paws reimbursed me for the surgery just as my policy stated with no questions asked, and in a very timely manner. I have real peace of mind now knowing that we really are covered for the rest of my little guy's life.

I am extremely happy about the conscientious concern that members of the Embrace team took with my first claim for Cory, my sweet 13-year-old cat. Albeit, it was just a claim for a wellness exam, but I was impressed with the swift acknowledgment of receipt of the claim and the quick positive response. I feel relieved about my decision to enroll my two senior kitties with Embrace. I'll be telling my friends that Embrace staff truly care!