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Lyne was really sweet.
Lyne was really sweet. However,I filed my first claim on February 20 for a simple ear infection. I know first claims take longer, but I’m disappointed with how long this is taking.
Insurer: Trupanion Canada
By:
Linda P
Only just enrolled, so no other experience yet!
Insurer: Trupanion Canada
By:
Quick and detailed claim process.
Quick, easy and explanation provided for each claim. Very pleased with Trupanion as always!
Insurer: Trupanion Canada
By:
Submitting the claim was very simple.
Submitting the claim was very simple. I also called in for some help as it was my first claim. Person on the phone was very helpful.
Insurer: Trupanion Canada
By:
The service has been good and fast.
The service has been good and fast. It made things easier when dealing with a sick pet.
Insurer: Trupanion Canada
By:
Everyone deserves a Stephanie :)
The woman I spoke with (Stephanie) while setting up Doug's insurance was so very friendly, kind and extremely helpful. She informed me of everything I needed to know and also suggested the most appropriate options for what I needed for my dog and breed. I didn't feel doubtful or questioned whether or not what Doug would be covered for and I walked away from the call with all confidence that I had everything that I needed. I wish I knew who to contact in order to request that Stephanie receive some sort of Employee Appreciation/Acknowledgement for her impeachable customer service. Thank you Stephanie!! If only everyone treated clients with your degree of kindness and impeachable service.
Insurer: Trupanion Canada
By:
unfortunately I have had 2 claims for my new kitten if it hadn't been for trupanion with their empathy compassion and quick response - I'm not sure I'd ever feel secure financially having any companion (pet) in the future.
unfortunately I have had 2 claims for my new kitten, if it hadn't been for trupanion, with their empathy, compassion, and quick response - I'm not sure I'd ever feel secure financially having any companion (pet) in the future.
Insurer: Trupanion Canada
By:
Very friendly and helpful.
Very friendly and helpful.
Insurer: Trupanion Canada
By:
We have been with trupanion for 2 dogs now and are very pleased.
We have been with trupanion for 2 dogs now and are very pleased.
Insurer: Trupanion Canada
By: