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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Healthy Paws Insurance & staff are great!

My 4/yr/old Boxer, was found to have an anal tumor,chronic anal gland issues, and blew out his right cruciate ligament all during the month of December 2012. (Merry Christmas!) Two different veterinarians explained to me that the surgeries needed to be done sooner rather than later, as Rocky's good rear leg was taking additional stress from the overuse due to the bad right rear leg. Surgery was scheduled for 12/27. Thankfully the anal tumor turned out to be benign. Rocky's post op period started out a bit difficult, but he is now on the mend. He starts water treadmill therapy this week. He is expected to be fully functional on both legs before the snow melts for spring in Alaska. What a relief! I can not imagine having a large male Boxer crippled for life at the young age of 4 y/o had I not been able to afford his surgery and the worry of not knowing if a tumor was cancer. My customer service experience with H.P. was great. Everything regarding reimbursement at 90% for costs above the deductible (I selected the $500 annual deductible but there are lower amounts available at signup) was as stated in the plan. There were no surprises when I received the detailed outline of the reimbursement payment. When I first looked into pet insurance plans, I chose Healthy Paws because I could actually understand how the plan would work. It written in clear language and did not appear to have a lot of "gotchas". I did not expect to need pet insurance until Rocky aged, but sure am gla
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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10

out of 10

Representatives have been very responsive.

- Accident claim for a bite was submitted on 5 Jan 2013.- Received request for further infromation on 7 Jan 2013. - Provided requested information on 8 Jan 2013. - Recieved aknowledgement of receipt on 9 Jan 2013. - Recieved notification of settlement on 10 Jan 2013. - Reimbursement was deposited into my bank account on 14 Jan 2013. - Claims representatives have been very helpful and I will be renewing my insurance once again....Thanks "Megan I"...you did a great job.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Quick, Easy and No-hassle

I have an insured 7 month old West White Highland Terrier who was admitted to the vet hospital for chronic vomiting. The claim I submitted was for hospitalization overnight, fluids, medications, referalls etc. I submitted my reimbursement request and within a few days I had an email updating me on the progress. The next day I received an email saying the cheque had been mailed out (including the amount and applicable deductions). It was all very nicely laid out and easy to follow. A few days later I received my cheques in the mail. I have submitted 3 claims to date and trupanion has held up their end. I usually have the cheques within the week and have never had an issue. I thoroughly recommend Trupanion and am very happy I made the choice to use them for my pet's insurance!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: West Highland White Terrier
  • AGE OF PET: Under a year

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9

out of 10

The holidays were happier thanks to Trupanion!

When we told our vet what our Bernese Mountain Dog, Baylor, managed to eat in his first 6 months (rope, bathroom rug, etc), he recommended pet insurance. We were actually there that day because Baylor developed a post- op infection after being neutered. We chose Trupanion and have already gotten our money's worth. Most recently, Baylor ate part of a glass Christmas ornament. We were all scared to death that Baylor could lacerate a number of organs as the glass passed through his system. We didn't have to worry about the costs of treatment thanks to Trupanion! Baylor turned 1 on Christmas Eve. We have no doubt that our mischievous "puppy" will cash in on the insurance policy many more times!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: Under a year

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1

out of 10

Beware of the fine print!!

In short this insurance is misleading especially if your like me and adopted your pet from a shelter or rescue agency. They accepted my application and billed me monthly for almost a year before I submitted my first claim. My claim was denied because they stated they never received his veterinary records going back 12 months. When I applied for his insurance and was accepted I conveyed to them that I don't have this information due to my dog was a stray. They are now refusing to refund the money that I paid them in that time period. To say I was mislead is an understatement. I paid monthly, they accepted my payment and in return my dog was never really insured. I am truly disheartened by this experience and would not recommend this insurance to anyone at all.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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9

out of 10

Very Pleased with Our Coverage

Without Embrace, we would not be able to afford chemotherapy. Now we are able to continue having quality time with our dog that we are still going to lose too soon. Reimbursements are quick after the initial approval.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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10

out of 10

Coverage as advertised

My cat was in great distress and needed emergency care. A combination of ingested hair from grooming and constipation, she was blocked. My claim was handled timely and professionally. I am glad that Embrace was there for us and was completely satisfied.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Mediumhair
  • AGE OF PET: 1 - 8

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1

out of 10

Horrible customer service

I am sure this will not make it to the website as all the bad reviews seem to not be publicized. We have been with his company for a few years now. I ask each year to call personally with any changes since their emailing goes start to spam for some reason. Things have gone well until the policy doubled this year with new underwriter's. Ironically, no phone call! Just a very large charge to my credit card. When I called, customer service agreed they would be upset also! I have emailed the company and waiting for manager response. They eat lunch alot!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Fantastic

I have been in a bind with a couple of my pets and Trupanion has given us great service. We so very much appreciate the care they take in processing every claim, and they have definitely helped us immensely. Every pet should have insurance, and every pet owner should choose Trupanion.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Impressive claims response

The precertification claims went through in 2 days. Not a cheap surgery and approved. Embrace is impressing me to no end at this point and I have told all to get this insurance for their pet. Amazing.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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