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My English Labrador Retriever needed to have TPLO surgery since he partially tore his ACL. My normal vet referred me to a specialty veterinary hospital for the TPLO surgery. The Specialty hospital Dr provided me with his written prognosis and that my dog needed TPLO surgery. I submitted the Drs notes along with my invoices I paid and within 2 weeks VPI paid all but $134.00 of a $3000.00 procedure. I also took my dog to rehab at the specialty hospital once a week that cost $60 per visit and VPI reimbursed me for the rehab as well. I have had VPI since I got Brody when he was 7 weeks old and they have always been great with payments and explanations.

Deciding to insure my new puppy after our last dog died of cancer was a no brainer. Deciding on which company to choose was a little harder. I chose trupanion because I liked the one time deductible per disease/disorder. I like how they cover most conditions and have less exclusions than other companies. Unfortunately I was not planning on needing coverage until my dog was older- but now as a 2 year old he has injured his cruciate ligament ( ACL) - trupanion has been great, covered everything and pre approved the surgery. Saved my marriage and my dog!!!!!!

Deciding to insure my new puppy after our last dog died of cancer was a no brainer. Deciding on which company to choose was a little harder. I chose trupanion because I liked the one time deductible per disease/disorder. I like how they cover most conditions and have less exclusions than other companies. Unfortunately I was not planning on needing coverage until my dog was older- but now as a 2 year old he has injured his cruciate ligament ( ACL) - trupanion has been great, covered everything and pre approved the surgery. Saved my marriage and my dog!!!!!!

I signed up for Pets Best when my vizsla was a puppy and was happy with the rate of $400/year with a $75 deductible. A year later I did need to use it and I was pleased with the prompt response when I did file a claim. But beware of the disclosure inI the policy that tells you that the premium rate is not guaranteed as your pet gets older. I have seen my premium triple. This year it went to $1200, with a $500 deductible. They said that it has nothing to do with claims made but my dog is 9 years old and had a knee replacement last year. Even with insurance I paid a lot out of pocket. I am canceling my policy rather than paying this huge increase.. When my dog is getting older and I had expected to have insurance for a serious illness, I can't afford it and may not be able to care for my dog when she really needs it.

I called from the vets office and got the claim process started immediately.Everyone could not have been more compassionate and helpful.

I called from the vets office and got the claim process started immediately.Everyone could not have been more compassionate and helpful.

It took a couple of days, but our claim was reviewed and approved as per our policy.

We adopted a mixed breed 4-7 month old puppy who developed a limp as she grew older and bigger. We tried various treatments and eventually found out that she had a problem that could only be fixed surgically. We were coming off unsuccessfully trying to save the life of our last dog and were a little worried about the cost. Thankfully, Heathy Paws paid the 80% we contracted within a week of the surgery. Having pet insurance was the best decision we have made and our puppy is on the road to being heathy and pain - free!

My beagle mix has been chewing on his feet.It turned out he had a yeast infection between his pads that was driving him crazy

I was very surprised how helpful and expedient their service and payment of claims were for my puppies surgery.