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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion is GREAT
So happy I now use Trupanion I wish I would have know about them with my last pet. I hope I never have to use it but so grateful knowing I have Trupanion to protect my Collie
Insurer: Trupanion Canada
By: DONNY
They Take Your Money and Do Not Pay Claims
I had initially referred all my friends to PetsBest because it seemed like they really cared and were so affordable. They found every excuse to not pay out any claim when I was too stressed with my dogs injury to deal with the drama of this company. I insured 3 dogs and they took my money and didn’t care at all about the animals. I will review everywhere I can to warn people who care about their animals to never trust this company.
Insurer: Pets Best
By: Georgie
Excellent customer service and knowledgeable
Everything was explained clearly and they made sure I have the right insurance for my puppy.
Insurer: Embrace
By: Jane
Simple and fast
The website to submit claims is very easy to use. Good communication throughout. Very speedy reimbursement process. Thank you
Insurer: Trupanion Canada
By:
Very happy with the service I get when I call!
Very happy with the service I get when I call! I haven’t had to file a claim yet but I know someone who has and he is very satisfied with Trupanion !!
Insurer: Trupanion Canada
By:
Very helpful and good company
Very helpful and good company
Insurer: Trupanion Canada
By:
Customer feedback
Very nice to talk too and they look after you
Insurer: Trupanion Canada
By:
We have had prompt courteous service and quick response to claims.
We have had prompt courteous service and quick response to claims. Because Trupanion works directly with the veterinarian, the process is very consumer friendly.
Insurer: Trupanion Canada
By:
Website issue has been on going for a long time and not being fixed.
Website issue has been on going for a long time and not being fixed. Not able to upload invoice nor view account.
Insurer: Trupanion Canada
By:
Your personel has always gone above and beyond with their service for us.
Your personel has always gone above and beyond with their service for us. All of your team have always shown such compassion for our pets. We will continue recommending this wonderful pet insurance company to everyone we know who has a pet that would like the best care possible.
Insurer: Trupanion Canada
By: