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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

9

out of 10

Quick Reimbursement!

My dog had eye surgery, and the vet faxed the claim in for me. It was responded to within a week and paid within another week. It was nice to receive 90% of the bill back in a check!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Coton De Tulear
  • AGE OF PET: 1 - 8

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10

out of 10

Fast, excellent service

My golden doodle puppy (6 months) ate half of a soft plastic dog toy. In his stomach, the pieces hardened into little knife shards. The vet hospital extracted 22 pieces of the stuff through an endoscope. So glad I had Trupanion insurance!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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5

out of 10

Claim took way too long to process.

My dog's claim for dental surgery reimbursement based on her accident too over a month to process. I think that's way too long.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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2

out of 10

DON'T DO IT!!

MY DOG NEEDED EMERGENCY SUTURES ON A SATURDAY WHICH ONLY COST 171.00 AND AFTER FILLING OUT A CLAIM FORM AND THE ITEMIZED FORM BACK IN APRIL, I AM STILL WAITING FOR A 64.00 CHECK AFTER CO PAY AND DEDUCTIBLE!!!!!! I HAVE CALLED AT LEAST 15 TIMES, WAITED AN AVERAGE OF 20 MIN ON THE PHONE, ONLY TO HAVE MOST OF THEM SAY-"WE HAVEN'T RECEIVED THE CLAIM FORM FROM THE EMERGENCY VET". THIS HAS GONE ON FOR MONTHS!!!!!!!! THEN, FINALLY WHEN I SAID I WOULD CANCEL, SOMEONE GOT ON THE PHONE AND DECIDED TO EXPEDITE MY CLAIM AND SEND A CHECK. THIS WAS MID SEPTEMBER. IT IS NOW OCTOBER 19TH AND NO CHECK! IT IS NOT ABOUT THE MONEY ANYMORE, IT IS THE PRINCIPLE!! CUSTOMER SERVICE SUCKS, I THINK THIS COMPANY LOVES TO TAKE YOUR MONEY BUT TAKES THEIR TIME GETTING YOU WHATS OWED TO YOU!!! I DID EVERYTHING I WAS SUPPOSED TO DO, READ THE ENTIRE POLICY AND ASKED MANY QUESTIONS. FIND ANOTHER COMPANY WITH A BETTER RATING. I AM CANCELING THIS POLICY, AND JUST IN CASE THEY DELAY(AS I READ IN ANOTHER COMPLAINT) I WILL CANCEL MY CREDIT CARD BEFORE THEY CAN CHARGE ME AGAIN!
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pointer
  • AGE OF PET: 1 - 8

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10

out of 10

Glad we used this company

Our Rottweiler is having allergy problems, we tried taking different foods out of his diet to see what he was allergic to, with no luck. Our vet suggested blood tests for food and the environment. Now we know what the problems are and Trupanion helped us cover cost of those tests.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: 1 - 8

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8

out of 10

Timely reimbersments

I have been with Embrace for a year and a half and so far have been pleased.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Doberman
  • AGE OF PET: 1 - 8

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9

out of 10

Hypo-thyroidism

The animal is doing better with the medication.Very satisfied with the results from the Insurance people. Much appreciated.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Over 8 years

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10

out of 10

Healthy Paws exceeds my greatest expectations….

My puppy was stung by a wasp and within a half hour, her eyes were so swollen she could not see and was having difficulty breathing. I immediately rushed her to the vet. She was in anaphylactic shock. They kept her for the day in the hospital under close observation, giving her fluids. After she was discharged, I submitted a claim to Healthy Paws and by the end of the week, I received a reimbursement check. They even sent me a personal follow up email to see how she was doing and wishing her well. I researched many different pet insurance companies; I am glad I chose the best: Great customer service, personal attention, and fast response. This company is awesome, and exceeds my greatest expectations. I am happy my puppy is covered by such an excellent healthcare plan.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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9

out of 10

Good first experience!

Claim submitted and handled quickly. A very good experience, was preparing for the claim to be declined for some reason but it was approved at the corrrect level. Makes me feel confident that if we need to use it again, it will be there for us.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: 1 - 8

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10

out of 10

I like them!

My poor puppy was diagnosed with heart worms at her 1 year check up. I was so heartbroken. The treatment is brutal and it's several months of it. So with the treatments, medicine, and hospitalization the cost is expensive. I submitted my claims and it was my first time doing it. It took about a week or so for them to process the claim, which in my opinion isn't bad. I already got my check back! My puppy still has a ways to go with her treatment, but I know now that I can count on healthy paws to be there when I need them. Would def recommend to others.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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