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My rescue mutt suffers from severe hip dysplasia and a rare autoimmune disorder called lupoid onychodystrophy. One of his hips was so bad that our specialist sent us to a surgeon several hours away to have a new hip implanted. The surgery and implant cost upwards of $6000, not to mention all the vet work Buddy had in preparation. In short, that surgery transformed his life. I could never have made it happen without Healthy Paws. They continue to cover the acupuncture he receives (that, by the way, along with fish oil and vitamin e therapy) keeps his arthritis and autoimmune disorder under control. Their service is fast and friendly, and I feel good knowing that they are also committed to helping animals in need.

I am so glad we opted to get coverage for our dogs through Embrace. The customer service and claim payments are excellent.

My cat needed surgery for a bladder stone that looked like a star that was tearing him up inside. Knowing that I could count on an insurance to help with costs made me feel as if my baby would be ok. He was then diagnosed with diabetes and the continuing care he needs is also covered, this brings me peace of mind that i will be able to afford his care and he will be happy and healthy. I only wish they would cover prescription food and supplements that are required for his care. In this case I don't have a choice as to which food to give him and they can get pricey. Otherwise, the customer care representatives have always been nice and respectful and caring.

My claim was reviewed and payment was approved in as prompt a manner as possible given the nature of the illness. Petsmart kept me informed through the process and their chat function was also most helpful. I am so glad I have this insurance.

I am very happy I signed with Embrace.

When I adopted 2 kittens, I made sure I would have health insurance for my kittens while they are young. I am glad I did. One of my cat had an UTI and reoccured in a few month. Our vet recommended PU surgery which costs $1800. In a few days I sent the invoices to Healthy Paws, they already took care of my claim and reimbursed me within a week. I would recommend to anyone!

All issues involving non-payment of Semi's bills have been resolved. I have to say that the representatives, including Geraldine, have gone out of their way to expedite payment of all claims ( which were quite modest) given the extensive testing Semi received. Geraldine called my home today to inquire about Semi, who was finally diagnosed with an allergy of unknown origin and who is completing a course of prednisone and is now on a very expensive Hypoallergenic Prescription diet (along with my other three cats, as they share a food bowl.) My suggestion is that all pet owners take home copies of the vet's notes so that they can be faxed or e-mailed along with the claim. If the pet has been treated in the last 18 months, these notes should also be included. It is disappointing that Pets Best does not cover prescription foods. Semi (and her cat friends) are now on Royal Canin HP, which costs $56.00 for a 7.7 pound bag and $115.00 (with vet discount) for a 17 pound bag.

My 6 year old labradoodle was diagnosed with elevated liver enzymes. He had to do a few blood work which were really expensive. Thank goodness we have PetsBest insurance. It really helps to get coverage for your pet. This is a very good pet insurance company. I'm so happy we have coverage for our dog. Thank you, thank you, thank you!!!

So glad I got a wellness policy. Dog was spayed & bought heart worm & flee & tic meds. Filing claim was simple and received a response each step of the way. Took 2 days for claim to be processed and reimbursed by direct deposit. Easy process & definitely recommend.

I wish my health insurance company was as well run as yours.