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Unfortunately, our boy Winston, seems to root out chocolate even if it's hidden. This has not fared well for him. Thankfully we had Embrace on our side. The relief in having him well (after HIS medical trauma) is worth any premiums we have paid. Apparently, once they get a taste for the chocolate, it's hard to keep them away...Thank you Embrace!

Petshealth is the best pet insurance on the market. It has enabled us to provide the best care possible for our beloved twelve year old golden retriever. Customer service is superb, the turn around time on claims is fairly quick and more than reasonable. We purchased a continuing care rider a few years ago and it was the smartest move we could have made. I highly recommend this option for all pets. PetsHealth is simply the best!

Very pleased with the prompt review and payment of my claim.

A few of my friends have other insurers for their dogs, and all have said Trupanion covers so much more and seems easier and better to deal with in general.

Healthy Paws is simply a wonderful insurance company. Our 3-year-old English Mastiff, Jeff, has had medical problem after medical problem -- skin, ear, and eye infections, tick-borne illness, kennel cough, giardia, you name it, he's had it. In the three years we've had him, there have only been a handful of months that we haven't ended up in the vet's office. The only saving grace through all this has been Healthy Paws. They've been there for us every time. Prompt. Friendly. Caring. Simply lovely. It's like working with a friend instead of a company. At one point, they even asked for a photo of Jeff so they could get to know him better. And, they are so efficient. Last Friday, the day after Thanksgiving, Jeff had to go back to see some specialists. Healthy Paws sent us a notice of reimbursement, which covered virtually everything, that night, hours after his visit. This company is truly amazing. I couldn't imagine going with another insurance company after working with Healthy Paws.

Im been with this pet insurance for 7 years, and Im very satisfied with the services. My dog Nikolay has digestive and respiratory problems which make him visit veterinary frequently, every time he have been on treatment I sumitted my claim and I got refund quickly. having this pet insurance is peace of mind for me.

Thank you so much for the excellent Wellness coverage for my kitty Wyatt. The coverage made it possible to get Wyatt the care he needed for his dentist visit.

My boy had a dumb accident (he decided to eat out of another dog's food bowl and the other dog wasn't keen on that thought) and got nailed on the top of the head. Long story short in one month he ended up going to 4 different vets, one ER visit, one 5 day ICU stay, one visit to have staples removed, another emergency visit for stitches, etc. I was really afraid Healthy Paws would turn down the claim as it was complicated and kind of crazy. They didn't even blink an eye. They did call for confirmation of a question, but were very nice, kind, yet professional. They had the claim(s) paid within about 2 weeks. They paid over $1600 on a $2300 claim (less $500 deductible, office visit fees and a small preexisting condition which was a thyroid pill), I have a $500 deductible with 90% reimbursement.

I have two papillons which are both insured by Trupanion. Unfortunately, I tend to have bad luck....but I always know they have my back. Recently one of my girls had a very rare tendon avulsion in her hind leg. She needed lots of xrays and an extensive surgery done by a specialist. We used our credit card for the purchases (which was over 2 grand) and within NINE days We had our money back the full 90 percent. Not only have I had great experience on the money side with Trupanion, but I am big on over the phone service. In the five years that I have been with Trupanion, I have NEvER gotten someone rude or that didn't know their stuff. They truly want to help in the best way they can. I feel very secure with my choice of Trupanion years ago and would never change my mind.

Take the time to read the clearly stated policies and procedures as you would with any insurance company before signing up, and you will not be disappointed. This insurance company clearly states what they do and do not cover. I have had two claims since I signed up in May, 2013 and both were handled efficiently. I had to call customer service on the first one, as they emailed me to let me know my vet had sent the insurance claim without their notes. They emailed me the claim so I could sign it (just a silly error by the reception office), and I obtained all notes, sent them off and they processed quickly. Insurance is insurance and there will always be frustration when you go to use it and find every exclusion in the book somehow applies to you, but so far, I've found Healthy Paws to be EXACTLY as they state. Nothing is "hidden".. I'm SO glad I chose them, and have complete peace of mind with their practices.