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Although my claim was for routine wellness, I just want to say the speed in which Embrace processed the claim is awesome. It takes my other pet insurance two to 3 weeks to let you know they are in receipt of your claim and 30 days to process it. If the claim is not submitted within 30 days of the vet visit they will not consider it. Embrace is the Pet Insurance I've been telling my friends about. This is my very first claim with them but I'm already satisfied with the process. I love claims forms. Thanks for being so efficient and professional. :)

I could not be more happy with the decision to choose Healthy Paws to cover the health of my beautiful girl. Carly was diognosed with an oral ameloblastoma 5 weeks ago. She underwent surgery this week to remove the tumor. The stress of this illness is difficult enough, and Healthy Paws has given me the opportunity to focus on my girl without worrying about how I will pay the bills related to her treatment.

If we did not have Embrace Pet Insurance we would not have been able to afford the Liver Shunt diagnosis, treatments, and Surgery that saved our Yorkiepoo Samantha's life.The total cost was over $5500 and Embrace paid over $3600 of that over a 13 month period.

We have 2 Beagle pups who both ended up with cherry eye, requiring both of them to require surgery. Healthy Paws is so affordable and easy to use (especially the phone app). They are very responsive, quick to process your claim and let you know the status of the claim, they let you know if there is anything you need to do and they process and pay the claim quickly. I have recommended healthy paws to all my friends with pets and am ever so grateful I have them for my pet insurance.

Embrace was very timely in looking at my recent claim for my dog Hattie. They kept me informed on the process and when I could expect an answer. Once they determined the claim was valid, I was reimbursed quickly. I hope I never have to file a claim again but I know if I do it will be addressed quickly. Every time I have had to call in to Embrace, they have been very caring and knowledgeable.

I have husky who developed a blocked mucous membrane and were on a wait and see due to the swelling would go up and down. Well she developed a fatty Tumoe around the mucocele and it was decided it should be remove due to compromise to trachea. So we had it removed surgically and it was a hefty bill as it was major surgery. ASPCA pet insurance said they would no cover because the treatment was over 180 days from original diagnosis. I was with them for many years. I begged them to reconsider due to the wait and see. I appealed but to no avail. They also stopped paying for my mix breed for a chronic cough. Needles to say I cancelled because they only pay for easy cheap things and are not there for you when you really need them

Healthy Paws has been so wonderful. At first we weren't sure if we should get our lab doggy insurance or not because we weren't sure if we would need it. Boy were we wrong!!! Shortly after signing up our doggy got so sick! Healthy Paws was there every step of the way. It is so nice knowing that we can get our girl the best care and we don't have to worry about it breaking the bank. Healthy Paws has even reached out to us asking how she is doing! What other doggy ins. would take the time to check on your dog?! It touched our hearts that they truly care. We couldn't of asked for a better company to have our back when it comes to our doggies well-being!!!!

ASPCA is the only insurance I have had for my 2 dogs so can't compare to other but I would not make any changes. I have had no issues and I have no complaints with the coverage I chose. Claims are easy to complete. Getting paid on claims is fast. They send me an email to let me know they received the claim. Within a few days I have the money. Customer service is great. I can call with questions and always have an answer. And I like that they always follow up to see how my dogs are doing.

Healthy Paws is the best insurance company I have ever worked with. Our recently adopted dog was on the plan for a couple of months and he suddenly started having difficulty breathing and was close to death. We brought him to our local animal hospital where they discovered he had an enlarged heart and defective tricuspid valve. He was in the hospital overnight after they drained fluid from his lungs and started him on medicines. The bill for the hospital and medications came to over $4,500. Healthy Paws covered us for 90% of this less our $500 deductible and the charge for an office visit as we expected. Taking out the insurance through them was a great decision because I was thinking about self-insuring as we used a different company for our last dog that was completely healthy until he was about 13 years old. That insurance company practically paid nothing for his arthritis treatments and the well care payments did not amount to much. I was a little worried that Healthy Paws might not pay us after putting about $4,500 on my credit card based on my experience with the old insurance company- but fortunately this was not the case. Just be sure to have your medical records/ history on you pet to send to the company.I considered Trupanion for our new dog's insurance but did not like the fact that there was a $500 deductible for each different type of incidence. With Healthy Paws I know that I will by the $500 once and then they start the 90% coverage for the year regardless of what conditions/diagnosis comes up. The claims process with Healthy Paws could not be any easier with their mobile app. Snap a picture of the invoice and send it off with out any claim form. I highly recommend anyone looking for pet insurance to contact Healthy Paws.

Very happy with our first claim experience with Embrace. Our dog was diagnosed with conjunctivitis and all we had to do was print out a simple 5 question form for the vet to complete and fax it in. Within a day I heard back that that had received our claim and that we were covered within a week from that!