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We have had Trupanion since our Molly (Maltese) was a pup. We got it for peace of mind, after hearing horror stories of high vet bills due to injuries and sickness...Molly will be 5 soon, and thank God she has had no serious illness or injuries, but she has had her share of smaller incidents and Trupanion has been there every time...

We have had Trupanion since our Molly (Maltese) was a pup. We got it for peace of mind, after hearing horror stories of high vet bills due to injuries and sickness...Molly will be 5 soon, and thank God she has had no serious illness or injuries, but she has had her share of smaller incidents and Trupanion has been there every time...

I have filed three separate claims within the last two months. My experience could not have been better.

We have been with Healthy Paws for over 4 years and think they are amazing! great staff, easy to understand policies, fair pricing, tremendous service and turnaround. My pup and i are so pleased with Healthy Paws!

Embrace is the 2nd insurance company Ive purchased & am exceptionally pleased with every aspect of this company! My 5 month old irish wolfhound "Dexter" was diagnosed at 9 weeks old with a staph infection. It spared no area of his body. He was itchy & swollen everywhere! I have been taking him to the vet every 2 weeks for more antibiotics (due to his rapid weight gain) & as long as I remember to fill out & fax the claim form everything is covered. I have never even received a phone call from anyone, regarding these claims. After I met my deductible, they have covered everything & I do mean everything including probiotics & anti-itch medicine. We've been so impressed that we even bought a policy for our 6 year old rescue chihauhau!!! He's even had an accident claim when he fell down the stairs in our living room. Irish wolfhound puppies are very clumsy!

The claims team kept me informed throughout the process and dealt with my claim quickly,informing me thoroughly of my entitlements

The claims team kept me informed throughout the process and dealt with my claim quickly,informing me thoroughly of my entitlements

I picked Healthy Paws after extensive research a couple years ago. My cat had some very major medical issues that were costly, and I hoped to avoid such costs in the future. After two years, I have been very happy. They were reasonable about assessing preexisting conditions and have responded to claims appropriately and quickly. The monthly cost has been reasonable and very worth it for us. We appreciate the peace of mind of knowing that major issues would be covered in the future, and that we can prioritize care over cost.

The coverage seems fair, and competitive with other plans. But, buyer beware, they only accept automatic deduction payments from your checking account or from a credit card, and they offer NO way to change the date of the auto-deduct. If you call Customer Service (even with plenty of time ahead of your payment date), they will advise that the day of the month that you started your policy will forever be your auto-deduct date. NO exceptions, and there is NO way to request another date instead. So, if your auto-deduct is on the 3rd of the month, and that is hard for you to manage with rent, etc., there is no way to request the auto-deduct at a different time in the month. Currently, I feel TRAPPED. I explained that due to a medical emergency, my funds were a little low, but with my next paycheck, I can easily cover the premium amount. All I asked for was a 2-day delay of payment. I was told this is impossible. That does not convey good customer service to me, and may be something you want to consider when comparing plans.

Took my puppy to the ER twice in about two months. Filed both visits with Trupanion. I had a great experience with this entire process. I am so happy I signed up for insurance for my dog and I am grateful for the efficient and diligent work that was done by the employees of this company!