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Very steep monthly premium increases, every year after a dog is 4 years old.
I took out insurance with Healthypaws in 2015 for my then just adopted, 2 years old, 8.5lbs, mixed breed dog. He had zero pre-existing conditions. The monthly premium was $39.00 at the time. We’ve had absolutely no claims, yet Healthypaws sees fit to raise the monthly premium every year to the degree that they are now pricing me, (a senior citizen with slender financial means,) out. This right at the point that my little dog, now approaching his 10th birthday, might actually need some health insurance coverage in the future. Healthpaws has just emailed me to inform me that as of August, 2021, his monthly premium will be over $118.00. So be warned! In six years of paying Healthypaws, without any claims, or reimbursements to me, they have raised my premium from $39.00 a month up to over $118.00 a month. I note the reply from Healthypaws 3 hours ago today, June 8th. In their reply to my post attached here, Healthypaws merely repeated word for word the exact response they gave to other of their hapless subscribers who are upset by their steep, annual, price increases after their dog reaches age 4. In addition, as I mentioned in my initial review, I have filed no claims and received zero reimbursements from Healthypaws in the 6 years of my paying their premiums, not merely “just not very many” as their response to me refers to! Plus my name is misspelt for good measure, it’s Romanie, not Romaine like the lettuce variety! Somehow this error seems emblematic of the true Healthypaws culture, however many times they write “Give your baby (dog,) a hug from us!” Lol! Healthypaws just replied to my reply to them above, they amended the spelling of my first name which I had pointed out to them that in addition to everything else they had gotten wrong! That’s all!
Insurer: Healthy Paws
By: Romanie Baines
Trupanion has been great to work with.
Trupanion has been great to work with. I submit my claim and usually within a day or two it is dealt with. I have had to call and the customer service is awesome. They are always willing to talk with you and explain what is covered and what is not.
Insurer: Trupanion Canada
By:
Very nice customer service people and great policies!
Very nice customer service people and great policies!
Insurer: Trupanion Canada
By:
Great customer service
Cody is an awesome Trupanion representative; he answered all my questions and even provided me scenarios on understanding the deductibles
Insurer: Trupanion
By:
Great cover no surprises
Easy online quote and follow up process and understandable straightforward information. Easiest policy to get your head around and no nasty hidden stuff!
Insurer: Trupanion
By:
My sales rep was very helpful and informative
My sales rep was very helpful and informative
Insurer: Trupanion
By:
Best plan on the market
Talked to a representative and she gave me just what I wanted, and said I had 30days to make any changes.
Insurer: Trupanion
By:
Quick and easy and informative.
Everything I needed to know was explained so I knew what was required quick and easy to understand.
Insurer: Trupanion Canada
By:
Trupanion Enrollment
Very nice and very helpful agent - Toni
Insurer: Trupanion Canada
By: