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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

2

out of 10

Poor customer service and claims processing

I have had to process two claims through 24Petwatch. The first claim took two months to process and get the check out to me. The second claim, submitted June 24, 2014, is still processing. It's August 15th. The policy is terrible. $100 deductible per incident, plus a $30 co-pay, and then AFTER all that 24Petwatch only covers 70%. Forget it. I've changed to Healthy Paws Pet Insurance. Exact same monthly premium, $250 ANNUAL deductible, plus 90% coverage. AND... they processed my claim within 10 days of submission. I'm over 24Petwatch. On the phone right now waiting to talk to someone and I'm person #17. Too much hassle for very little help or reimbursement.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Exceptional response and follow-up!

I did extensive research before enrolling my two pugs with Healthy Paws. Everything I read before enrolling convinced me that Healthy Paws provided the best coverage for the $s, the fastest claim response and the highest claim reimbursement - every time! All this has provided to be unequivocally true! They even personally contacted me to check on how my pug was doing/recovering after her extensive surgery, as well as to assure me they would continue to send positive vibes and help to ensure that our pugs continued to have access to the best medical care! My wife & I are elated to have Healthy Paws with us!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pug
  • AGE OF PET: 1 - 8

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10

out of 10

Best Insurance Ever

Trupanion is one of the best insurance products I have ever used in my life. I bought it for my Boston Terriers when they were both puppies and my female has had 2 medical incidents. The payments have been so timely, so hassle-free and the customer service so incredible that I just had to leave a review. I would highly encourage anyone who has a pet to use Trupanion.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Wellness Plan

I was really impressed with the speed at which our claim was processed and paid. I would highly recommend to anyone to get the Wellness plan in their insurance plan. Thank You very much.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Doberman
  • AGE OF PET: 1 - 8

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9

out of 10

Fast responses from real people!

I recently submitted 10 claims at once for our dog. They were handled promptly, and every time I had questions, I was able to respond to the individual handling our claims who provided thorough explanations and went out of her way time and again to answer my questions. My experience so far has been really great with Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Airedale Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Amazing Pet Insurance

Excellent customer support. Claims are handled very quickly and customer is updated while claim is processing. Super fast in reimbursing customer fortheir claim. Worth every penny for my 3 pets that are embraced.
  • INSURER: Embrace
  • POSTED: 05/09/2019
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: 1 - 8

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10

out of 10

Would Recommend Trupanion

When our little Orlando (4.5 lb Chihuahua) went for spaying the pre op blood work showed very high liver enzymes. The vet followed up with a bile acid test which indicated a possible liver shunt. He then did a ultra sound and determined that it was not a liver shunt but that Orlando has a small liver. He has recommended liver supplements ( covered by Trupanion ) and a low protein diet. I would recommend Trupanion to anyone looking for pet insurance. My claims have always been handle quickly and they always enquire as to how is Orlando feeling :)
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: Under a year

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10

out of 10

Echo-cardiogram twice a year

Mister Mouser,our sweet young cat, has a developing heart condition. He was adopted from our vets' adoption center and there had been no sign of this condition when he became part of our family. He needs an echo-cardiogram every six months. So glad he is also part of Trupanion's family.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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9

out of 10

Good Coverage

Trupanion's coverage was excellent. There was a slight delay in mailing the check; but nothing major. Some confusion over a prescription from her regular vet; I should have secured it from the Pet Emergency Hospital. Trupanion customer service is responsive and helpful.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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10

out of 10

So Far....Great!

We have not had a lot of major claims, but quiet a few smaller ones. Pets Best customer service has been great when I call....patiently going over deductibles, premium, etc. The claims filing has gotten even easier in the 3 yrs since we've had the insurance. They have great options- either higher deducible, lower premium, or vice a versa. I have recommended them to friends!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mastiff
  • AGE OF PET: 1 - 8

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