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This company is an absolute joke. I was with them for almost two years, and finally had to make a (perfectly legitimate) claim. They refused it, but oh, it only took me about 6 weeks and probably a half a dozen phone calls to find out. Do not waste your money, I spent more then $2000 on this joke of a "business". I am in customer service and if I EVER treated my clients this way, Id be fired.

Our 3 year old German Shepherd had gotten into a trash can of feminine products which resulted in 3 intestinal blockages and a need for emergency insurance. What a relief to know I had Embrace pet insurance. We have covered our Shepherd since we first got him at 8 weeks old and I am so thankful we kept the insurance. The vet bill for the surgery alone was over 3 thousand and it made what could have been a financial strain less stressful.

I have had a truly wonderful experience with Petsecure so far! My kitten had to go to the emergency vet because he had swallowed part of his toy and they were very helpful - processed my claim quickly and with no hassle. Whenever I have called in to speak to anyone on the phone they have always been super helpful and showed a genuine interest in my cat. Would definitely recommend them!!

My westie is 7 years old. I haven't (thankfully) used the insurance much because she's been in overall good health. However, she recently developed a sinus infection and needed various tests, prednisone and antibiotic. My policy covered as stated. I had a $100 deductible and 80% of everything else was reimbursed. The website is easy to navigate making it possibe to either file a claim online or print out a claim form. Reimbursement was fairly quick

Our 16mo old pup had surgey for angular limb deformity and Pets Best has covered so much more than we had expeted, including physical therapy! Very happy we chose this company!

I have Embrace insurance on all three of my pets, 2 cats and a dog. My cat, Sunshine, stopped eating and eliminating. After x rays and ultrasound, blood work and urine analysis, she turned out not to have any tumors or obstructions, but a very stubborn bladder infection. Not only did Embrace pay the 80% promised for her diagnostics, but gave me a Healthy Pet discount so that my deductable was only $50 instead of $200. Each year my cat is healthy and doesn't need a claim reduces my deductible by $50. I think it is a nice way to reward pet owners.

Have been a customer for 7years and the service has been great. Form is easy for Vet and myself to fill and submit. Claim is process very quickly. Customer service amazing when ever I call. Meatball has been very health since birth until now which he was diagnosed with congested heart failure. Submitted claim and processes with no problem. Reimbursed via direct deposit. So worth the insurance, no regrets in having it. I will highly recommend to anyone.

I cannot say enough good things about Healthy Paws Pet Insurance! Recently, my 7lb yorkiepoo, Reese, required leg surgery on both of her back legs. As you can imagine, this was a very difficult time. Reese is like a child to me so something this serious and expensive was quite the stressor. Working with Healthy Paws through this whole thing has truly been a pleasure. Anytime I had any questions about billing, policies, etc. they were quick to help- sometimes getting an e-mail response within the hour! These individuals are kind, caring, and compassionate. They truly do care about the well-being of your pet. They have gone out of their way to send me e-mails just to check up on Reese and see how she is doing- you just don't see that kind of customer service anymore and it just tugs at my heartstrings. When Reese had surgery, I submitted her bill the very same day and it was approved just THREE DAYS later! A few short days after that, I received my check for reimbursement in the mail. I'm proud to say that Reese and I will be lifelong customers!

I am very happy with pets best. I don't have to worry about takeing my dog to the vet. There service ia really fast. They don't have you waiting to see if they'll help you or not.Excelent insurance will not trade if for another one.

As a owner who feels that her best friends deserve the best care possible this insurance has made that task so much easier. It has provided a valuable offset to the expenses of caring for our furry friends. I would highly recommend this insurance specially to those of us who have older friends. Sashai is 13 years old and Maggy is 3 years old.