154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 21, 2021

Embrace processed my claim & the check was in my bank account in a few days.

I really appreciate how quickly the emergency hospital faxed you the big bill for Bailey the same night they saw her. Then I was impressed how quickly Embrace answered letting me know you'd received my claim & it showed up in my bank account within a few days. That really helped a lot so I could get my large credit card bill paid from that emergency. I'm so glad I got your insurance when I adopted Bailey. It gives me piece of mind in scary emergencies like I had that day.

Insurer: Embrace

By: Patricia

June 21, 2021

Easy to submit bills and quick payment.

Easy to submit bills and quick payment.

Insurer: Pets Best

By: Laurie Buchanan

June 21, 2021

Easy claim submissions and timely responses

So happy with Healthy Paws. Their online claim submission process is quick and easy. Responses and payouts are fast as well. Highly recommend.

Insurer: Healthy Paws

By: Andrew

Useful
June 21, 2021

Not happy with this insurance

Filing claims is very easy using the app, but getting reimbursed takes about a month and every time I get an email apologizing for the delay. I feel like I pay every month but I don’t meet the deductible with vet bills all the time. I feel like paying for wellness is not worth it, as the insurance only covers 3-4 vaccines a year, 1 fecal exam a year. Dogs get parasites more than once a year, and need more than 1 fecal exam. I’m very disappointed that claims take so long to be processed and customer service never answers the phone

Insurer: Pets Best

By: Juliana

Useful
June 21, 2021

Embrace is better

I got this insurance after I adopted my dog in 2016 but haven't had to use it until this year. I read it was awesome. I used Embrace for my other dogs but the reviews were so good for PB that I had to try it. I recently had two dogs sick at the same time, so I was able to gauge one insurance against the other (same thing - a virus). Pet's best took 3 times as long to process the claim, excluded some of the mediation AND also does a weird math that instead of having a deductible of $500, it's actually a deductible of $550 (why don't they just say this) ... the policy I bought says $500 deductible but it is a 90/10 policy so their motto is I am responsible for 10% of the deductible as well, so if I submit a $600 vet bill, instead of paying a $500 deductible and 10% ($10) of the $100 balance with Pets Best paying $90 of the entire bill (its 90% after deductible is paid), I have to pay the $500 deductible of which only 90% of the $500 deductible I paid is applied to the actual deductible ($450), so I have to pay 10% more of the vet bill to get the amount to $550. A new.fancy.freaken.math. I am irritated by such games. I am currently trying to get my dog to Embrace because they have never played games with us.

Insurer: Pets Best

By: Sheila

Useful
Verified June 21, 2021

Just enrolled

Just enrolled

Insurer: Trupanion Canada

By:

Useful
Verified June 21, 2021

My dogs are working dogs I believe they should be protected from most incidents.

My dogs are working dogs, I believe they should be protected from most incidents. While most of my friends do not own working dogs I do mention that insurance could be a good option. The friends and family I have that do have working dogs do have insurance on their dogs.

Insurer: Trupanion Canada

By:

Useful
Verified June 21, 2021

Nyssa was very relatable she speaks clearly and is able to empathize.

Nyssa was very relatable, she speaks clearly and is able to empathize. She demonstrated a genuine willingness to assist. Trupanion is lucky to have her as an agent to assist.

Insurer: Trupanion Canada

By:

Useful
Verified June 21, 2021

The Best of the Best for Pet Insurance

Sometimes the claims can take FOREVER to go through. But I have never had more consistently amazing service, as well as comprehensive coverage from any other insurer, human or pet-wise. They are quick, so empathetic, and never leave you hanging. Thank you Trupanion!

Insurer: Trupanion Canada

By:

Useful
Verified June 21, 2021

The lady I spoke to was absolutely fantastic.

The lady I spoke to was absolutely fantastic. Understanding and knowledgeable. Able to answer all my questions and was very personable.

Insurer: Trupanion Canada

By:

Useful

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