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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Terra was very helpful with renewing my…
Terra was very helpful with renewing my pet insurance.
Insurer: Nationwide
By: J Dawg
Claims were fast and easy.
Claims were fast and easy.
Insurer: Spot
By: Suzanne Gardella
Love being a PetsBest customer
We’ve saved so much with PetsBest and don’t have to decide if we’re going to take care of our fur baby because of money. Their coverage is excellent, claims are simple, and their compassion after we lost a fur baby meant everything. Truly a company that cares about pets and their families.
Insurer: Pets Best
By: Sammie C.
The ease of submitting required…
The ease of submitting required documents. The response back etc
Insurer: Spot
By: SIMONETTA HALL
Great PET INSURANCE
very fast response and turn around !!! Great CUSTOMER SERVICE !!!
Insurer: Spot
By: DW
You all are phenomenal!!
You all are phenomenal!!! Little Arthur was seen on Wednesday, the claim was process by Thursday, and the reimbursement was in my account by Friday afternoon. Plus customer service was incredibly helpful!!!
Insurer: Spot
By: Jessica Hoffman
High Fives! Spot Pet Insurance
I sincerely appreciate Spot Pet Insurance. Their website is very easy to submit a claim, and they promptly tell you if they need more info, if the claim is denied, or if they will pay it. I'm impressed. I've had pets all my life, and never have I had insurance. But I will from now on.
Insurer: Spot
By: Vetteb
Outstanding Support from Prudent Pet – Thanks to Delaney!
I couldn’t be happier with the customer service at Prudent Pet Insurance! Delaney, the representative I spoke with, was absolutely fantastic — she was proactive, incredibly helpful, and truly took the time to understand my needs. It’s clear she cares about both pets and their people. She made the entire process easy and stress-free, explaining everything clearly and offering thoughtful guidance along the way. With support like this, I feel confident that I chose the right insurance for my pet. Highly recommend Prudent Pet and a big thank you to Delaney for her outstanding service!
Insurer: Prudent Pet
By: Tanmay & Rebecca Patil
Policy Clarification
Received an email with policy in it. I was concerned and with the quick response/clarification it was handled.
Insurer: Embrace
By: James LeBlanc
I am amazed at how quickly and easily…
I am amazed at how quickly and easily my claims have come through. I uploaded a receipt at noon, then called customer service for a different question at 3:00, and the claim had already been processed enough to know the amount I’d be getting back. I also loved how customer service immediately asks how my baby is doing. Love it.
Insurer: Spot
By: Kirsten Seeger