5
out of 5
Verified
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2
out of 5
Verified
I am very disappointed in this company.
I am very disappointed in this company.
I have spent thousands of dollars on a policy that will not compensate me for my dogs allergy and ear infection saying it was a pre existing condition having occurred 4 years ago when he was a puppy.
I am considering canceling my policy because I donât think it is of use to me if it doesnât cover my dogâs allergies and ear infection and goodness knows what else it wonât cover. This was the first claim I made in 4 years so am very unhappy with this company.
- INSURER: Trupanion Canada
- POSTED: 06/02/2022
- BY: Beverley
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Feeling of security for my ALD.
I can get my boy what he needs to be healthy and not have to worry if I can cover the cost.
- INSURER: Trupanion Canada
- POSTED: 06/02/2022
- BY: Suzanne
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
We have had great responses from Trupanion and have appreciated the costs your have taken care of.
We have had great responses from Trupanion and have appreciated the costs your have taken care of.
- INSURER: Trupanion
- POSTED: 06/02/2022
- BY: Benalee
- BREED: Miniature Dachshund
- AGE OF PET: 0 - 3
5
out of 5
Verified
2
out of 5
Verified
Confusing Communication
I requested a pre-approval for dental cleaning and possible extraction. The notification I received was difficult to read and I thought I would have some coverage. I decided to proceed thinking I would play the $1000 deductible and 10% of the remaining balance. In the end, not a penny was covered, but I had contributed $500 towards a deductible. The statements are incredibly confusing and difficult to decipher, even the ones for a simple trip to the vet. Also, our deductible goes up more and more every year. Itâs almost at the point where we are considering canceling our policy and putting the money we would pay in premiums into a savings account for expenses we incur related to our dog.
- INSURER: Trupanion Canada
- POSTED: 06/02/2022
- BY: Marli
- BREED:
- AGE OF PET: 0 - 3
1
out of 5
Verified
I understrand that the the vet's initial exam is not covered but during treatment a vets work should be covered.
I understrand that the the vet's initial exam is not covered, but during treatment, a vets work should be covered. On the first day of our illness, x-rays were taken and the vet "exam" was not covered. On the second day they took additional x-rays (not charged) and the vet reviewed them. This should have been covered as it was part of the treatment.
- INSURER: Trupanion Canada
- POSTED: 06/02/2022
- BY: Gary
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
5
out of 5
Verified