154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 30, 2025

Claims processed promptly.

Claims processed promptly.

Insurer: MetLife

By: Cindy Hainley

Verified July 30, 2025

No hassle and easy claims.

No hassle and easy claims.

Insurer: MetLife

By: BF-Theo

Verified July 30, 2025

Great Pet Insurance for Guinea Pigs!

I have Nationwide for my 3 Guinea pigs now. They have been very easy to work with. Filing claims is easy and repayment is quick. Their customer service has been great and always answer right away.

Insurer: Nationwide

By: Jacquelyn Hurteau

July 30, 2025

Easy to submit the claim online.

Easy to submit the claim online.

Insurer: Embrace

By: Hamilton Henson

Verified July 30, 2025

The turn around times for my claims is…

The turn around times for my claims is unacceptable. It often takes two weeks to be compensated. When I start a claim I also upload all of the required documents, but I still get an email saying you are "waiting" on documentation. Before I signed up for your service there was all kinds of promises on your website for "quick" turn around on compensation. Your customer service is not helpful at all and pretty dismissive anytime that I contact customer service. I have serious concerns about payment if I ever have serious illness or injury of my day.

Insurer: MetLife

By: Natasha Ballew

Verified July 30, 2025

Ease of communication thru app and…

Ease of communication thru app and phone. Refund quickly received. Good price.

Insurer: Spot

By: Susan

July 30, 2025

I have been trying to get on your page…

I have been trying to get on your page but kept getting thrown out.Do I need to reset my page

Insurer: Embrace

By: Mary Rose Heller

Verified July 30, 2025

Fast and complete

Fast Talked to two sales reps over couple of days,same story a lot of details. Expensive but coverage appears extensive. Both reviewers were courteous and knowledgeable and spoke clear English which is uncommon with credit cards companies etc.

Insurer: Nationwide

By: Mac

July 30, 2025

I’ll be honest ,in the year I’ve been…

I’ll be honest ,in the year I’ve been with this company is the absolute worst .DO NOT GO WITH THIS COMPANY.My pup had diarrhea when I first got her she was treated ,it’s almost a year later and I had given my dogs beef and liver treats unknowingly that these treats can cause severe issues to dogs including diarrhea with blood ,I sent my claim in after vet ,they denied my claim saying it was the same as when I first got her ..ARE YOU KIDDING ME ,THIS HAS NOTHING ,NOTHING TO DO WITH HER SICKNESS WHEN I FIRST GOT HER.I called immediately venting with the denial,They said oh we will send in the reassessment.STILL WAITING ITS BEEN ALMOST 2 weeks .So I just called again ,oh they said this could take 30 days WHAT WHAT but it takes u ffff no timeto deny it .IF IM DENIED AGAIN I WILL BE FIGHTING BACK TO HAVE ALL MY FUNDS OVER 860 given back to me,If they honestly think I’ll be going through this again ,sadly mistaken.PLUS THEY SEND ME A NOTICE OF INCREASE IN MONTHLY PAYMENTS ,This is the worst company ever ,stay tuned for the next chapter as this is not over

Insurer: Fetch Canada

By: Debbie. Eisenporth

Verified July 30, 2025

My agent was incredibly thorough and…

My agent was incredibly thorough and made the whole process easy. He took the time to explain everything and helped me choose the right plan for my dog. I felt confident and well taken care of from start to finish. Highly recommend!

Insurer: Nationwide

By: customer

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