154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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No Problems with Claim Submission and Payment
I had no problems with submitting my claim and receiving a prompt payment to cover the cost of the procedure.
Insurer: Trupanion
By: Leon
You paid very quickly
You paid very quickly! Thank you.
Insurer: Trupanion
By: Charlene
Great company, great experience
I was a little concerned about Going online to file a claim, but to my surprise, it was easy Peezy and only took minutes to fill out and file. I elected direct deposit as my means of receiving Payment and I was extremely happy when everything was done, completed within two days. I did have questions and called for answers and had a very good experience, talking to their representatives and receiving quick, accurate answers. Their Customer service was top notch. I would absolutely refer them to anyone looking for Pet insurance. Great experience, great company.
Insurer: Embrace
By: B. Kramer
Easy to submit and get refund fast with…
Easy to submit and get refund fast with direct deposit
Insurer: MetLife
By: Suzanne McCaughan
A very happy customer!
I couldn't be any more impressed with an insurance company! From claim to payment less than a week and the customer support was Top notch. Highly recommend!
Insurer: Pumpkin
By: RACHAEL
Quick turnaround for emergency visit
My dog had to go to the emergency vet for a wound on his side. I sent my receipt and medical record and had my refund check from Pumpkin within a week. If you are sure to send the medical record along with your initial claim, things move quickly. I am very happy with my experience with Pumpkin over the preceding year and will be adding my two cats in the near future.
Insurer: Pumpkin
By: Angie C
Pet's Best
Sayrebrook Veterinary and Crown Veterinary Hospitals were wonderful. Pet's Best insurance was efficient and fast and paid my claim without any issues.
Healthy Paws is GREAT Pet Insurance!
Recently, my 6 year-old dog Oliver was diagnosed with severe chronic degenerative valve disease, severe mitral regurgitation, with ruptured cord of the anterior mitral valve leaflet. I called Healthy Paws to confirm the claims filing process and got a very knowledgeable and friendly customer service representative who easily explained the process to me. Since then, I have filed multiple claims and all have been reviewed in a timely manner with prompt payments to follow. I am very happy I chose Healthy Paws as an insurance provider, and will recommend them to all my pet-owning friends and family!
Insurer: Healthy Paws
By: Fawn
Claims
Pets Best does a great job keeping me updated on the process of my claim. If it's taking a little bit longer than normal, they e-mail me and inform me of the reason. However, most of the time my claims are processed within a week. Great job the folks at Pets Best are doing
Reimbursement is timely
Reimbursement is timely. No additional communication is done in order to delay payment, as a number of insurance companies tend to do.
Insurer: Spot
By: MJ