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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy to sign up
Easy to sign up, reasonably priced, associate was knowledgeable and very efficient.
Insurer: Nationwide
By: Arlene Mack
Insurance Claims for Cat Bile Duct Obstruction
Our cat, Boots, had a bile duct obstruction requiring removal of her gallbladder. Pets Best was phenomenal throughout the entire process. Submitting a claim takes no more than 2 minutes on their app and claims decisions are communicated within usually no more than 2 weeks. For simple claims this communication comes within days. We're thrilled with the service of Pets Best!
Non stop premium increases without corresponding increase in value/services covered
Continued payment increases with excuses that costs have gone up in states, claims paid out exceed revenue brought in, and generally tone deaf customer service. No option to get exams covered either (for illnesses or injuries). Just the actual medication and any procedures. Other insurance companies are cheaper and have good ratings. Last increase was 30% year over year!
Insurer: Healthy Paws
By: Sid Sehgal
Easy to understand coverage and plan…
Easy to understand coverage and plan information. Plan coverages and cost were easy to understand and I appreciated the ability to change coverage levels to meet our needs.
Insurer: Nationwide
By: Ileana
Ya’ll have a good company service
Ya’ll have a good company service
Insurer: Prudent Pet
By: Ashantihalegmail.com
Quick Turnaround
It is so easy to upload invoices and the turnaround time for approved reimbursement was within 24 hours.
Insurer: Trupanion
By: Michele
Apparently Embrace does not deal with certain emergency rooms for your pet. I’m finished.
I submitted my first claim after almost 2 years of Embrace Pet Insurance and they told me the emergency hospital. I took my dog to with a $400 bill. They don’t deal with that hospital. What the heck is that all about? I am definitely switching insurances and if you were smart, you’d read the fine print. I’m done.
Insurer: Embrace
By: bosswell
Quick and Easy to Customize
The enrollment process was very quick, and information was detailed and easy to customize for the plan I need for my fur baby.
Insurer: Prudent Pet
By: Erika
The claims process was clear
The claims process was clear, easy, and only took a few moments. Nothing baroque or opaque about his. Really so happy!
Insurer: Embrace
By: Dane