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Anyone who complains about exam fees and pre-existing conditions not being covered really needs to pull their heads out of the sand and simply READ the policy. It is also very clear on the website what is and isn't covered. If you're surprised after the fact, that's squarely on you. Our Great Dane and Shih Tzu have been covered by Healthy Paws for nearly three years now. The coverage has always come in handy for the everyday claims that pet parents incur. Filing claims is a paperless breeze with the mobile app, and we generally receive reimbursement within a week. The only thing I wish is that they had an option for direct deposit. Healthy Paws really stepped up today as our Dane is currently on IV fluids awaiting an ultrasound at the emergency hospital. They were compassionate, didn't hesitate to help, and even worked through the details with a somewhat uncooperative vet office. Her diagnosis and prognosis are TBD, but we take great comfort in knowing Healthy Paws has our backs and that we don't have to worry about the cost in getting our girls the best care possible. Do the research and READ THE POLICY, but you simply won't find better coverage for the cost. Then rest easy knowing they are there when you need them.

I have had Pets Best for approximately one year now, and honestly never thought we'd ever had to request their assistance, well, it happened, and we have to admit, this company is top notch! Every phone call, every email, is responded to expeditiously, professionally, and with utmost courtesy. Follow up phone calls were made to ensure I understand everything I needed to know about my claim. Not to mention each phone conversation was personal and caring because they listened attentively and ensured that I was satisfied with their responses, they listened attentively to each problem. In my situation I had back to back emergencies with our Kitty (that's her name BTW), and I must commend Pets Best for the the absolute care and assistance they provided me when it came to reimbursing my claim. It was expeditious and most of all their representatives handled each phone call with care and concern, THAT to me is the epitome of how an insurance company should treat their "paying" customers. Thank you Pets Best, you guys are No1 in our book!

I have only great things to say about Embrace. My dog was diagnosed with cancer in his right front leg which required an amputation. Obviously this was a traumatic event for us all but the only part of this whole ordeal which went along seamlessly was the insurance claims process. My calls were answered professionally and compassionately. Claims were submitted and I received emails about the status of each. I received numerous updates and payment was received within 2 weeks. I could not be happier with Embrace, their customer service or their product. I would HIGHLY recommend this company as they have exceeded every one of my expectations

All my interactions with Embrace have been nothing less than excellent.

My year old Labrador was diagnosed with bilateral bone chips in his elbows. Healthy Paws made the process easy and care free, and were truly a joy to deal with. After receiving the check to cover the surgery I then received an email checking in on the well being of my dog. If you are looking for a Pet Insurance company Healthy Paws is the only way to go!

I am surprised at the amount of coverage I have for so little I pay each month. I am sure glad I had this coverage when my cat, Mya, came down with Feline Asthma. We have taken her to the vet several times, trying to figure out what was wrong. The vet bills would definitely have set us back if we didn't have pet insurance. Before choosing ASPCA, I was having a hard time finding a good insurance company for a decent premium. I decided to try them and do not regret it. We will be staying with ASPCA for a long while.

Do not renew my policy

My German Shepherd, Carly was diognosed with carcinoma about two months ago. She had surgery to remove a tumor from her jaw and began a series of 16 radiation treatments shortly after. Our next step will be chemotherapy. Healthy Paws has been amazing. I honestly don't know how we'd get through this process without them. I can't say enough about this company.

Hi, I've been happy with Embrace--I've had my two cats covered for 8 years. My experience thus far was that the first claim was accidentally rejected but then covered by them once I called. Since then everything covered within the policy has been covered at the 80% level. What I don't like is that you have to pre-pay everything, and what I REALLY don't like is that you can't call in to pay the annual premium, the only option is an auto-deduct payment system. As the cats age it gets more expensive and this is ridiculous! I hope they can fix this and also lower costs overall as more people opt for pet insurance. Also I think that dental should be covered within the basic plan--what is more basic than dental care?! I feel the same way about insurance for humans--it should cover dental without extra cost!

Axels- Baby check over. And later neutering& Chip Insert.