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I signed up my 2 yr old Golden Retriever as a young puppy. After paying out of pocket for cancer treatments for our previous dog, I wanted to give pet insurance a try. I did a lot of research, and ended up selecting Healthy Paws. So glad I did! My 2 yr old just had bilateral arthroscopic surgery on his elbows due to elbow dysplasia and FCP. This type of diagnosis requires specialized orthopedic surgeons. From the time we received the diagnosis, I could focus solely on doing what needed to be done to ensure my dog received the best care, without worrying about the hit to the bank account. So far, the hospitalization and surgery totaled just under $3500. As soon as I received the invoice, I passed it on to Healthy Paws. Within 3 days, I had a response. They covered everything but the exam fee (as is clearly stated in the contract) and a check for $2700 was on its way. But that isn't the end of my story. A few days later, I received an email from a Healthy Paws team member inquiring how my dog was doing. This was not an automated email. The note was specific to my dog and my response prompted another reply. This top-notch response and customer care really distinguishes Healthy Paws in my eyes. I have confidence that as my dog recovers from surgery, any other needs that he may have (such as PT) will also be covered, without breaking the bank.

Embrace has fast turn around and great customer service. They gave paid all claims quickly. Without embrace the cost of of vet care would be hard. The best part is knowing there is an issue I can take the dog to vet without worry of the cost Going to keep Our coverage going

Very easy to use; fair prices. Our vet submits the request for reimbursement, so this is very easy. Had a different pet insurance with our last dog, and we really like Embrace much more.

This is definitelly better than expected, fast Service and quick response when assistance needed; i can't ask more from an insurance company.

I have always been a huge proponent of having pet insurance. Ive worked with other companies in the past, but, Healthy Paws always makes the process very simple. I never have to stress about what is or is not covered. I have a $100 annual deductible, 90% reimbursable for any claim, less the doctors exam fee, the rest is covered, period. Highly recommended!

I cannot say enough great things about Healthy Paws- they have been rated #1 a few years in a row for a reason. I had pet health insurance with another company with my dog that has since passed (when I rescued her, she came with it) and it took SIX weeks to get my reimbursement check. With HP, my reimbursement check arrives about a week to 10 days after I have submitted my claim. This is unprecedented. In fact, their app is SO easy to use -just take a picture of your bill and send- that I received an email two hours later that my claim had been processed! Incredible! Healthy Paws is reasonably priced as well that you would be a fool not to get it. It takes two seconds to sign up online as well. My vet is now going to promote them as I have expressed how much I love HP every time I am there. You never think something awful is going to happen to your pet until it does and it comes with a $3,000.00 bill (or more). If you have Healthy Paws you don't have to worry as they will cover 90% of it!!!!

Each time I submit a claim, the team gets it processed and the refund to me within days. Not only is the processing service excellent, they always send me an email to verify that I have receive my refund. These guys/gals are great! I have recommended Embrace to all my pet owning friends.

I've paid into this for a couple of years now and finally was told one of the claims I'd submitted would get some small reimbursement but it still never showed up after weeks.Being on a limited income as a senior widowed mom of a disabled son I am putting through college I don't have the spare funds to support PetsBest or other peoples pets by paying $50+/monthly for years and then not get reimbursement I was told I woudl. So far PetsBest has really not been worth it to me.

I have nothing but positive things to say about Healthy Paws! I did a lot of research before deciding to go with them over other insurance companies and I am so glad I did! Healthy Paws customer service team is kind, easy to get ahold of and have handled my claims very quickly. They also checked in to see how my kitty was doing after his surgery! Filing claims on the Healthy Paws app is so easy and fast! I highly recommend!

My dog Bruno began limping on his back legs and after some X-rays and a visit to an orthopedic vet we found out he completely tore the ACL in his right knee. To make things worse the ACL in the left knee was also unstable and we were informed that it might tear at some point also. We went ahead and had the right knee repaired. The bill came to $2800. Healthy paws made the claims process so easy. I submitted everything online and within a week I had a check for $2247. Healthy paws also followed up and checked on Bruno and his progress after sugergy. After about 3 months Bruno's right leg was totally healed but the doctor informed us that left leg needed to be repaired now. The bill for the second surgery came to $2800 again but I had peace of mind knowing that Healthy Paws would be there for us. Once again I filed the claim online and healthy paws sent a check for $2200. And once again healthy paws customer service sent me an email checking on Bruno after his surgery. Also, any follow up X-rays have been covered as well. I can't say enough positive things about healthy paws, their customer service and ease of filing claims. They make the whole process stress free and follow through with the service and coverage they promise. Having pet insurance with them has been a life saver!