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I have had great experience with Trupanion. They paid the claim promptly and kept me informed of where they were in the process.

I have long since wondered why we are so willing to insure ourselves and our 2 legged children, but not our 4 legged children. Working in the pet industry for 30 years, and coming from a country where we do not pay for our medical expenses, yet we do insure our pets, it is a no brainer to me. Trupanion offer 30 days free (in the truest sense of no credit card required etc) coverage, which is beyond invaluable. I know for even me working in this industry my pets do not go uninsured and Trupanion has made that a much easier process than Pet Plan, a company I have used in the past. My claims are paid quickly and directly to the clinic. My veterinarian is willing to work with me on paying as I have insurance. Our kitten has a $0 deductible as she was insured from 6 weeks old. Add that to the wellness program she has with TotalBond, and everything is taken care of - all I have to find is the 10% as the exam fees are all included in the wellness plan. Huge sigh of relief for me each time one of them is sick.

I've had a policy since 2011, maybe longer. The company changes their adjusting policies on a whim. They pay one thing one claim and won't the next. Recently, I filed a claim where my dog was hospitalized for eating a toy. Not only has it taken almost a month for the claim to be processed, but there was a particular line item in the invoice that reads 'hosp/doggy day care". The charge was denied, not only by a novice adjuster, but per the conversation with Pets Best customer service agent, a manager had reviewed it. The invoice has $600 of legit charges associated with foreign body ingestion / constipation. The clinic charges the same for hospitalization as it does for doggy day care. Even though the line item clearly indicates that the charge may be associated with hospitalization, and the other supportive charges that were present on the invoice- the company denied the charge. Now I have to wait for a review, though it's almost been a month. This company is terrible. I would never recommend them. Save yourself a bunch of time and shop elsewhere!!!!

We have 2 golden retrievers that are almost 8 years old. We have had them covered through Trupanion since we got them as pups and have been very satisfied with the service. We are always recommending the company to new pet owners.

Trupanion did a fabulous job keeping me updated with claims and they paid 90% of Oscars Veterinary, medications and his rehab this is a very good pet insurance company and I recommend it to everyone with a pet. Larry Cameron

I'm very happy with Healthy Paws. Our dog needed some oral surgery and had a mass on her back. I wasn't sure it was going to be covered but it was, saving me almost $1000. Since then I've encouraged my friends to join and several have.

Unfortunately, I will need to cancel this year due to another huge premium increase (from $66 to $98/month!), but I will say that they have been awesome and have paid almost 3K this year on my elderly hyperthyroid cat. Never had a claim denied and the money was in my account within a week or so. I took the policy off most of my cats last year due to another huge increase and I am cancelling it completely this year - but if you feel the price quoted is acceptable, they do pay claims without a hassle and I can recommend it on that basis.

Katie, our oldest cat of about 12 years or so, has developed some arthritis in her back. She's always loved being brushed, but resisted and cried a bit. We took her for acupuncture and chiropractic treatments and she's turned into a kitten again. Completely comfortable again and very playful. We chose Embrace because holistic as well as traditional medical services are covered. Our claims were processed quickly and accurately. Whenever I've called with questions, the Embrace person has always been courteous and helpful. We made a good decision for coverage.

We spent the 4th of July with a sick dog. He threw up and had diarrhea throughout the day. After a few hours of it not improving we took him to the Animal Hospital. They determined that he did not swallow any foreign objects and checked his blood for any other concerns. He was rehydrated and put on medication to help him recover. Gratefully he did quickly. But the hospital bill was over $800. Within days of submitting to we received a message with the amount we would be refunded from Healthy Paws. A check followed shortly thereafter as did an email asking if our dog was feeling better. We are very happy with their speed of service and percentage we are refunded quickly.

I don't even know where to begin, I was skeptical when I got the insurance, never thought I would need it!! Until that fateful time my dog had a severe reaction to his shots ;(. A 5 hour trip to the specialist, many many tests and scans and meds and checkups later.....trupanion was there!! 100%, no questions asked, no fighting, arguing, just the concern for my pets well being!! I don't know what we would have done financially without them!! I tells everyone about trupanion!!! Anyone who has a pet needs to have trupanion!! You never knows when something is going to happen and for a small amount a month you can be prepared for the worst! The direct billing is amazing and claims are processed super fast!! I LOVES TRUPANION!!!!