154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 29, 2021

Above and beyond service.

Above and beyond service. She was very friendly as well.

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Fast response

Fast response. Great experience!

Insurer: Embrace

By: Jennifer

Verified July 28, 2021

Great customer service

Great customer service - Alice R. thoroughly answered all of my pre-enrollment questions!

Insurer: Prudent Pet

By: Valerie F.

Verified July 28, 2021

Not responsive.

Not responsive.

Insurer: Spot

By: Archie Bates

July 28, 2021

Saving a life

When my dog Deshia became injured due to osteoarthritis and disc disease, trupanion stepped in and saved my dog and my wallet. They paid 90% of the 5000.00 MRI and spinal tap. Trupanion has continued to pay 90% of all ongoing rehab and medications for my precious girl. If it wasn't for them I'm not sure Deshia would have made the recovery she did! We avoided spinal surgery and possible euthanasia. I HIGHLY recommend them!

Insurer: Trupanion

By: Steph Culhane

July 28, 2021

Highly recommend!

My dog became very sick and was admitted to the local animal hospital. She spent a week there and was able to see a specialist to help figure out what was wrong. Without Trupanion I would have had to make some very hard decisions because it was very very expensive but thankfully ,because of Trupanion, I was able to get her the care she needed and she has made a 100% recovery. They paid the claim quickly and made it very easy to file and get payment. Customer support was so sweet and very helpful as well.

Insurer: Trupanion

By: April Wolfe

Verified July 28, 2021

Excellent Insurance

Our dog Zoey has been covered by Healthy Paws Insurance since 2014 and they have always been reliable with an easy claims process. Recently Zoey suffered an injury that caused a fractured tooth and Healthy Paws provided excellent coverage for her treatment. Very thankful to have Zoey on Healthy Paws Insurance.

Insurer: Healthy Paws

By: Miranda Miller

July 28, 2021

Appealing the same claim TWICE.

Incredibly long claim processing times - not fast at all, as their website claims; 21 days for one medication (which was ultimately denied). Submitted a claim for a brand new condition; underwriters thought it was preexisting and denied it. Despite supporting documents, underwriters aren't getting that it's brand new. I'm on my second appeal. Customer service is hit or miss. READ THE FINE PRINT. Grade: D

Insurer: Pets Best

By: Vegan Vickey

July 28, 2021

Peace of mind for me and the best care…

Peace of mind for me and the best care for my pets! I never worry about the costs involved in a vet visit knowing Trupanion is looking after us! It's a quick and simple process to sign up and to get my pets medical care claims paid!

Insurer: Trupanion

By: Adele Averill

Verified July 28, 2021

We are fortunate to have this insurance for our dogs

We are fortunate to have this insurance for our dogs

Insurer: Trupanion Canada

By:

Useful

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