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I will no longer recommend Trupanion
I have been with Trupanion for about 6 years and I really used to like them and would always recommend them when people asked who I use. My dog has a low functioning thyroid and because of that is on medicine and needs an injection once every three months for the past couple of years. Now all of a sudden they have decided that the injection is for allergies instead of the thyroid even though she has never been diagnosed with allergies and this is a new illness and as such I have to pay the $500 deductible (again) before it's covered. In order to appeal this I have to waste my time and my vets time trying to prove it's related to the thyroid and it will probably be denied anyway based on what I'm reading in other reviews.
Insurer: Trupanion
By: Susan S
Truepanion claims that 50% of…
Truepanion claims that 50% of prescribed pet food is eligible for coverage. But they only pay 45%. They do this by stating that they pay 90% of claims and somehow they consider their percentage of their share to be a claim That is not a claim. That is a percentage. They also say that eligible amount and payout amount is not the same thing. By definition, eligible means that it is eligible for payment. If eligible amount is a different thing than what they pay out how is that amount eligible for payment? The answer is that it is not and it is deceptive advertising.
Insurer: Trupanion
By: Todd Isler
My dog got into mole poison in the…
My dog got into mole poison in the backyard. Thank goodness she ia great and Trupanion was quick,kind,and responded within 1day regarding what was needed and the status of my claim. They were thoughtful about my dog and super quick
Insurer: Trupanion
By: Dawn
Excellent customer service .
Excellent customer service .
Insurer: Prudent Pet
By: Fior Lopez
Customer service rep was very… friendly patient informative
Customer service rep was very informative gave all of the information that I needed and more . cost was not bad compared to other pet insurance. she was very friendly and very patient
Insurer: Prudent Pet
By: Pauline Thompson
The Spot Pet company was very helpful…
The Spot Pet company was very helpful in the needs I had to insure my dog. The representative was very knowledgeable and caring. Unfortunately my puppy passed away not long after. I called to cancel my policy and had no problem doing so. I received a call of sympathy a day after from them. I picked the right company for my insurance needs and will choose them again.
Insurer: Spot
By: Lillie Thomas
Another Flawless Claim
This is my 2nd claim for Stella, and I couldn't be happier with the process. Not only did they help cover some of her prescription food for her digestive issues, they also responded to the claim less than 24 hours later. It's so stressful to have your dog suffer from an unknown and unexpected illness, plus the costs associated for diagnosing it. We are so happy that Trupanion has had our backs 100% of the way. If you're wondering about getting pet insurance I can't urge you enough to get Trupanion!! It has saved us hundreds of dollars this month alone! Thanks Trupanion for helping us get Stella's tummy issues diagnosed and dealt with.
Insurer: Trupanion Canada
By: Kala Gray
You cover the area of the pet health…
You cover the area of the pet health which other insurance are trying to shy away leaving the helpless one in the dark with pain alone, our pet baby.
Insurer: ASPCA
By: Iluminada Gubatan