154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 29, 2021

I will no longer recommend Trupanion

I have been with Trupanion for about 6 years and I really used to like them and would always recommend them when people asked who I use. My dog has a low functioning thyroid and because of that is on medicine and needs an injection once every three months for the past couple of years. Now all of a sudden they have decided that the injection is for allergies instead of the thyroid even though she has never been diagnosed with allergies and this is a new illness and as such I have to pay the $500 deductible (again) before it's covered. In order to appeal this I have to waste my time and my vets time trying to prove it's related to the thyroid and it will probably be denied anyway based on what I'm reading in other reviews.

Insurer: Trupanion

By: Susan S

July 29, 2021

Truepanion claims that 50% of…

Truepanion claims that 50% of prescribed pet food is eligible for coverage. But they only pay 45%. They do this by stating that they pay 90% of claims and somehow they consider their percentage of their share to be a claim That is not a claim. That is a percentage. They also say that eligible amount and payout amount is not the same thing. By definition, eligible means that it is eligible for payment. If eligible amount is a different thing than what they pay out how is that amount eligible for payment? The answer is that it is not and it is deceptive advertising.

Insurer: Trupanion

By: Todd Isler

July 29, 2021

My dog got into mole poison in the…

My dog got into mole poison in the backyard. Thank goodness she ia great and Trupanion was quick,kind,and responded within 1day regarding what was needed and the status of my claim. They were thoughtful about my dog and super quick

Insurer: Trupanion

By: Dawn

Verified July 29, 2021

Excellent customer service .

Excellent customer service .

Insurer: Prudent Pet

By: Fior Lopez

Verified July 29, 2021

Customer service rep was very… friendly patient informative

Customer service rep was very informative gave all of the information that I needed and more . cost was not bad compared to other pet insurance. she was very friendly and very patient

Insurer: Prudent Pet

By: Pauline Thompson

Verified July 29, 2021

The Spot Pet company was very helpful…

The Spot Pet company was very helpful in the needs I had to insure my dog. The representative was very knowledgeable and caring. Unfortunately my puppy passed away not long after. I called to cancel my policy and had no problem doing so. I received a call of sympathy a day after from them. I picked the right company for my insurance needs and will choose them again.

Insurer: Spot

By: Lillie Thomas

July 29, 2021

Another Flawless Claim

This is my 2nd claim for Stella, and I couldn't be happier with the process. Not only did they help cover some of her prescription food for her digestive issues, they also responded to the claim less than 24 hours later. It's so stressful to have your dog suffer from an unknown and unexpected illness, plus the costs associated for diagnosing it. We are so happy that Trupanion has had our backs 100% of the way. If you're wondering about getting pet insurance I can't urge you enough to get Trupanion!! It has saved us hundreds of dollars this month alone! Thanks Trupanion for helping us get Stella's tummy issues diagnosed and dealt with.

Insurer: Trupanion Canada

By: Kala Gray

Verified July 29, 2021

so far so good

so far so good

Insurer: ASPCA

By: Colleen

July 29, 2021

Scam

Will do everything to decline you claim

Insurer: Trupanion Canada

By: Anton

Verified July 29, 2021

You cover the area of the pet health…

You cover the area of the pet health which other insurance are trying to shy away leaving the helpless one in the dark with pain alone, our pet baby.

Insurer: ASPCA

By: Iluminada Gubatan

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