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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The app is very user-friendly
The app is very user-friendly
Insurer: MetLife
By: K, B, & Dog
Quick review and reimbursement
Quick review of claims. Quick reimbursement.
Insurer: Pets Best
By: Carol Mueller
I don’t feel like they pay what they…
I don’t feel like they pay what they advertise
Insurer: Spot
By: Jo Ann
company is easy to do business with
company is easy to do business with
Insurer: MetLife
By: Jaime Wagner
Well .
Well .. I have 3 children .. one more precious than the next .. I am grateful to know my pet insurance is a sense of relief in the event they get sick.. and believe me it happens Thank you Met Pet Coleen Moran
Insurer: MetLife
By: Coleen
Very slow claim processing
Very slow claim processing
Insurer: MetLife
By: DOYLE JAMES
They just lie so far
They advertise no wait time for covering a pets general checkup at least in Washington State, and they in fact do not cover them.
Insurer: MetLife
By: customer
An excellent pet insurance co. No complaints.
This pet insurance is very reliable and will reimburse you. It's easy to use and the people who answer phones are very helpful.
Insurer: Embrace
By: Lorraine Finkelstein
Claim Response Time
Your timely response to complete claims is awful!!!!! Says 5-10 days, it might wait a month!!!!! To get my money back and every time I submit a claim it duplicates it, and then you all are so confused that you can't figure it out!!! Your system sucks!!!!!
Insurer: MetLife
By: TERESA MCCABE
Kind and knowledgeable
Agent was kind and knowledgeable! Found the answer for me quickly!
Insurer: MetLife
By: Ashley Perkins