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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great insurance company!
My young dog required a TPLO surgery and then, shortly thereafter, surgery to remove ectopic eyelashes. My claims went through quickly and without any hassles. I highly recommend this company.
Insurer: Pets Plus Us
By: Leticia
Worst
I have a lot of complaints about the claims through this company. But to make it short I pay for insurance that does no good. I am better off putting the money I pay them into savings to use at the vet. They are difficult to work with.
Great insurance!!
Great customer service! Claims paid very quickly. Great value.
Insurer: Pumpkin
By: custome
Great Company
Been very please with Pets Best. What I purchased is what I get. Very good company.
Insurer: Pets Best
By: LUCIA
Raise rates every year
Don't bother unless you can afford for your rates to go up every single year. This year they raised my rate $20 for no good reason but because my boy is year older making him 4 yrs old. Total scam like every other insurance company. I have a $500 deductible so I never use the coverage anyway. All out of pocket and rates still go up. What a joke!!! I will be canceling.
Insurer: Pets Best
By: Jennifer Yokeum
Annual vet visit
I took my dog in for a regular annual visit. Scanned my receipt and uploaded in the app. I was able to easily file the claim in the app. I received my reimbursement for all expenses except for $5. Then I received my check faster than the promised time. Loving this insurance so far.
Best pet insurance company ever!!
Pets Best has paid close to $30,000 of our vet bills with our dog Lucy. They literally saved her life. Lucy had fibro sarcoma, and was given less than 2 months to live. But we decided to fight this battle with her. After removing her leg and several other trearments and procedures i am elated to say 8 months later after her latest scans and bloodwork she has no more tumors or signs of the cancer!! So please do not give up on your precious pets because of a diagnosis. There are pleanty of alternatives out there to help your dog fight this horrible cancer along with modern medicine. Once again, Thank You Pets Best!
Very affordable and wonderful customer…
Very affordable and wonderful customer service. I have successfully filed 2 claims and can personally testify, love working with this company
Insurer: Spot
By: Rachel
Easy to customize coverage and claims…
Easy to customize coverage and claims support is exceptional. I’ve insured both my dogs as puppies and the claims have paid for my premiums and then some already. I’ve also used the vet help line they provide at no cost when needed as well for non-emergency situations. By far the most value for the money and worth every penny!
Insurer: Spot
By: Matthew Esquivel
I have had you,Metlife Pet ins for a…Best Customer Service
I have had you,Metlife Pet ins for a very long time You have always been great
Insurer: MetLife
By: Carolyn Brown