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If I could give zero stars I would
If I could give zero stars I would. They denied every claim stating they were pre existing conditions and I have proof from the vet that they are not and they still will not reimburse. Filed a complaint with the BBB. I wish I had never purchased this insurance. I had Nationwide previously with another dog and they were wonderful. I was really disappointed because I had heard such great things about this company on social media should have just stuck to what I knew.
Insurer: Spot
By: Stephanie
Prompt Approval
Claims submitted are completed within one day of receipt.
Insurer: Pumpkin
By: Anita
Please don’t use this company.
Please don’t use this company. Before you start to use, Please go on the Yelp first and take a look at the reviews. I've been used this company for about 5 years and never submit any claim and now I sent a claim for $1300 they denied the claim they’re not going to pay. First month of the plan was $125. After two years, $185 And now, 5 years later.$412.79 a Month. Please be aware OK!! Just remember. The LAW it’s for everybody. Have a nice day.
Insurer: Spot
By: C. bomtempo
The customer service was excellent
The customer service was excellent! Carla, who helped me, provided efficient information and was willing to provided multiple quotes and adjust to my needs. She demonstrated a want to help with email updates. Overall, the service was great. -vega
Insurer: Fetch
By: vega
I love taking my dogs to the vet and…
I love taking my dogs to the vet and getting help with the bill after.
Insurer: Spot
By: Emma Jean
The price was good and the website was…
The price was good and the website was user friendly. So happy to get my dog insured
Insurer: Nationwide
By: customer
Punishing and price gouging if you need to use insurance
They used to be super great prices were reasonable but suddenly $100 increase on one dog after my other dog passed away. The started punishing me for having used the insurance. They claim its new state writings but i call BS. My dog is 8 years old and insurance for just her is $200 a month. If i were you i would check with trupanion instead. I cant switch because my dog had pre existing conditions but if i could i would. I also will not ever use this company again for my cat or any other animal that becomes part of my family.
Insurer: Embrace
By: Andrew
Spot Insurance was easy and very…
Spot Insurance was easy and very efficient. They processed the claim right away and everything was done in less than a week. We are grateful to have them as our dog’s insurance company.
Insurer: Spot
By: SANDRA STOKES
Ashley is amazing
Ashley is amazing! She was very helpful with all of my questions as well as patient, I had many! I did not wait long to speak with a customer service agent which was also much appreciated. Thank you for your support Ashley!
Insurer: Prudent Pet
By: pachnercandicegmail.com