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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Seamless experience
Was extremely satisfied with my experience with Embrace during my dog Titus surgery. Kept me informed throughout the claim process and answered any questions or concerns I had. Kudos Embrace!
Insurer: Embrace
By: James Weaver
Very simple process of application and…
Very simple process of application and working with the agency.
Insurer: Prudent Pet
By: Mitch Evenson
Easy claim submission and quick payments
Glad that I decided to cover our pup with Spot.
Insurer: Spot
By: Dan D.
Staff remembers me and takes my…Met Life is the god of pet insurance
Staff remembers me and takes my concerns seriously.
Insurer: MetLife
By: Joe Harman
10/10 Experience!
Spot has provided a wonderful experience for our family! The customer service is easy to access, and submitting claims is a breeze. The claims get processed quickly, and I’ve never once had a question or concern from Spot about a medical bill. They have been a godsend. My only regret is we didn’t sign up earlier!
Insurer: Spot
By: Katie Mahoney
Claims handled in a timely manner
The claims process using the App is seamless and straightforward. Coming up on our first year with Spot and our puppy and we're very happy. Spot has turned out to be the right choice for us for convenience and value.
Insurer: Spot
By: Dave S
This was the 1st time I filed a claim…
This was the 1st time I filed a claim and I'm very satisfied. Took almost 3 months because my vet had not submitted the information of the 12 months prior to insuring my pet in a timely basis but in the end I received the refund I was entitled to. Had occasion to speak with the staff and I'm pleased to say they were all courteous, informative and attentive.
Insurer: Embrace
By: Mayra Perez
Scam --- You guys need to be very careful
You need to be very cautious when signing up with this company. I canceled my policy seven months ago, but unfortunately, they have continued to charge my bank account all this time. I only noticed today. Even though it’s partly my fault for not keeping better track, I called the company back and they told me they have no record of my cancellation. I canceled this policy after paying them for nine years because whenever I needed coverage, they wouldn’t cover anything, despite me having full coverage. Your pet has to undergo surgery for them to cover even basic expenses. This feels like a huge scam, so please do not work with these people. Additionally, I would like to highlight the very poor customer service. Every time I called, it took at least three days to reach someone who could help fix my issue. Unfortunately, I found that I was never able to resolve my problem because the representatives seemed more focused on taking my money. If you encounter an issue, good luck getting it resolved.
Insurer: Healthy Paws
By: Alex Cambaz
They are always on the ball!
They are always on the ball!
Insurer: Trupanion
By: Jane
They pay the 80% of my bill that's all…
They pay the 80% of my bill that's all i can ask.
Insurer: Spot
By: Donald Null