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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Met Life is great
Met Life is great! Once claims are submitted, they’re reviewed and reimbursement is made promptly. And,they ppay a lot more than the previous pet insurance company we had.
Insurer: MetLife
By: A very satisfied customer
So Glad I Purchased Coverage
I was uncertain if this was a good value for me, until I needed to use the insurance for my pets. I soon realized having the accident/illness coverage was one of the best things I could do for them.
Insurer: Spot
By: Ann B
I’m glad I’ve got fetch for Marley my…
I’m glad I’ve got fetch for Marley my Yorkipoo, the dental work that was done recently was covered like 90% I’m very pleased. Thank you
Insurer: Fetch
By: Mario
Quick Preapproval and Covered a Lot
Paid direct to vet and preapproval was super quick for an emergency visit. Still had to pay deductible and vet fee and coinsurance - but they covered the balance.
Insurer: Trupanion
By: customer
Great customer service.
Great customer service.
Insurer: Nationwide
By: customer
Reasonable cost and great coverage.
Great customer service. Reasonable coverage cost and the claims process is so easy!
Insurer: Embrace
By: R Kundrat
Simple transaction and fast service
Simple transaction and fast service
Insurer: Trupanion
By: Rika
Dog supplements for liver issues
Dog supplements for liver issues
Insurer: Fetch
By: Derrick
Highly recommended!
Easy to deal with and very happy that my Veterinarian now is associated with company for seamless way to take care of claims
Insurer: Trupanion
By: Andrea Barros
Incorrectly combining claims and long wait times for processing
I submitted an initial claim by email on July 15th for two visits. Their website says most claims are processed with 5-10 day with some taking longer. After about 10 days I received word that some of the documentation was unreadable so I resubmitted using the documents using their app. On July 29th I submitted A 2ND CLAIM for additional expenses through email. Checking their website I saw that all the documents have now been lumped into ONE CLAIM. This was confirmed by the customer rep I spoke with. She additionally said that I could be waiting for 30 days for payment of the TWO claims. Their processing time is not what they say and has been getting long through the years.
Insurer: MetLife
By: Patricia Formeister