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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

4

out of 10

Takes too long to process

I have a feeling that most of these reviews are fake. It has been over 12 business days (3 weeks) since I have processed my claim and I called to check and they said that they said that they hadn't even started to process my claim and that it typically takes 14 days to process-- which is counter to all of their marketing materials that guarantee 10 day processing. The man I spoke with was not at all helpful and/ or apologetic.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shiba Inu
  • AGE OF PET: 1 - 8

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7

out of 10

Improve claim submission

I submitted my claim by fax and no one ever received it, then I sent it in to the claims email and no one got it. I had to actually call in and email it the customer service agents business email, not a very easy process.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Belgian Malinois
  • AGE OF PET: Under a year

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10

out of 10

Broken Leg

We are so relieved that we purchased pet insurance. We are very happy with the way our claim was handled.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pomeranian
  • AGE OF PET: Under a year

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10

out of 10

Best choice of pet insurance

Excellent policy for my cats, great customer service. I recommend them all the time
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Curl Shorthair
  • AGE OF PET: 1 - 8

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9

out of 10

Great insurance for Porscha

My dog Porscha had injured her tail and after several vet visits which included laser treatments and fresh bandages, a portion of her tailed required amputation. Porscha is doing great now and I found submitting all my on-line claim forms very easy and my reimbursement came within a few weeks. I would recommend the ASPCA insurance to every pet owner as medical expenses are becoming more expensive very day.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: 1 - 8

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1

out of 10

Save Your Money

I opened this policy for my cat Milkshake almost a year ago. She had been to the vet to get shots and annual check ups. I wanted to have this policy on hand incase she ever needed it. I've spent $21.59 a month. I recently submitted a claim because of an ulcer on her eye. The claim took 30 days to be resolved l. It was denied because our vet thinks she has herpes virus. Not proven or tested. I had never gotten reimbursed for any of her medical expenses. Essentially I wasted $300. My advice is to open a savings account for your pet. These policies will find any reason to not help your animal.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Under a year

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10

out of 10

PIECE OF MIND

You guys are great. Great communication. It's nice to know that when our dog is sick or has an emergency that we have medical insurance to cover some of the costs. When our dog was diagnosed with a level 5 heart murmur and cancer last year, costs added up pretty quickly. I never know what is covered or not, but I submit the bills and the people at Petshealth Care navigate through them and reimburse the appropriate costs. Thank you guys.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Lhasa Apso
  • AGE OF PET: Over 8 years

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1

out of 10

Horrible Service, no follow up on claims submitted

Really poor service. It's almost April, and the incident happened in January to my 1 year old dog. No follow up's from the insurance as to what we are reimbursed for. Called at least 3x, if not more. I'm told to wait another week, then another week. Keep being shifted and held off. Very poor service. Slipping through the cracks it seems. Terrible. Added a 2nd pet to the policy. What poor experience. Have 2 puppies under the age of 2 years old. Not treated well, for all the money we spend with you monthly. We have healthy dogs, this was an isolated incident and the service is just so poor.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cockapoo
  • AGE OF PET: 1 - 8

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10

out of 10

Peace of mind!

Embrace has been so reliable. My cat has been extremely sick. Instead of worrying about how I am going to pay for his treatment, embrace has been there for me every step of the way. Thank you!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Great pet insurance

Embrace has been great compared to other insurances. They already approved 2 claims since I've had them only a few months.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Norwegian Forest
  • AGE OF PET: 1 - 8

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