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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Prompt Service

Happy that your now covering alternative treatments.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Over 8 years

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10

out of 10

Easy claims process

My experience with Embrace was positive. I like their online account information where you can view claim status. My vet filled out the necessary paperwork and faxed the claims. I received a claim response within a couple of days. I had to follow up with my vet to ensure they sent health history and I was issued a paper check by mail. Direct deposit is available if you set it up. I called customer service to request claim forms and they immediately emailed them. I would highly recommend Embrace Pet insurance for peace of mind.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rhodesian Ridgeback
  • AGE OF PET: 1 - 8

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5

out of 10

Slow processing

I use to really love Pets Best but lately they have been taking much longer to receive and process my claims.. Before I'd fax my claim in the morning and in a few hours I get an email notifying me that my claim has been received and is processing but now it takes 2-3 days. Also they don't notify me when my claim is processed anymore, I always have to log on to check the status. I'm not sure if their clientele is getting bigger but it's taking too long to receive my reimbursement. I'm only keeping them because my policy is cheaper than most other insurance companies out there and everything would be pre existing if I signed up with a new company.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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1

out of 10

Unknown denial of claim

Someone denied my claim for an illness, but did not support the decision. They took 2 weeks to process it before emailing me to give more detail. I sent an invoice, and they said they needed to get paper work from my vet, then they denied it saying it was from before I put insurance on the dog. But it was false and they will not provide me the paper to show it was an illness prior to insurance date.. terrible..
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: 1 - 8

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10

out of 10

Embrace

Late this summer I was researching coverage plans for my new Great Dane puppy, as I have never insured a pet before. I called Embrace and spoke immediately and directly with Darcy Lindner, Embrace Contact Center Mgr. I appreciated the fact that I was able to speak with a real person and not go through mind-numbing and frustrating prompts. Darcy answered all of my questions and helped me tailor a plan that is both comprehensive and affordable. I have thankfully not had to use the accident and illness coverage, but have filed a number of wellness claims already, whereby you are fully reimbursed for wellness vet visits and things like vaccinations, and flea/tick and heartworm meds. The claims have been processed quickly and the checks mailed to me within days. Underwriters Christine Markulis and Cassie Vasco have completed those claims both promptly and efficiently. I have also encountered other members of the Embrace family, namely Mike Lambert and Laura Bennett, who have helped me navigate the logistics of this process as well. I can't speak highly enough about the staff, and I feel like they are different than other insurance companies in that they truly care about my dog and me and want to see us get exactly what we need. I highly recommend this company to anyone who is looking to insure their furry family members.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: Under a year

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10

out of 10

Always a good experience with Embrace

I always have a great experience with Embrace. I've had them for almost 2years now. Getting my cat covered by Embrace has been one of the best decisions I've made. I never have to hesitate to bring him to the vet for any issues. And I recommend them to all my family and friends. It's truly great coverage for a great price.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Help is at Hand

We cannot imagine how we would have managed without the sensitive caring staff of Trupanion as our dog journeys his way back to health. Honest, caring, effective- efficient- this company has helped us help Griff get the care he needs. There are no horror stories here- for the past 8 years, Trupanion has honoured claim after claim- Accidents and illness can come out of nowhere- with Trupanion- I believe they really do care as much as we do that animals get the best care they can. Lucky lucky us.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

I feel so at ease with Embrace

I have been with Embrace for 5 years with two different dogs. I love them. I don't know what I would have done without them. With Embrace my babies get the care they need, when they need it.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chow Chow
  • AGE OF PET: 1 - 8

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10

out of 10

Worth every dollar

I have had pet insurance since 2003 (different carriers). Hands down some of the best customer service, fast response, and extremely quick reimbursement in the business. I wish my own medical and dental insurance was so good. Literally snap a photo of a claim to submit through their app and (at most) 4-5 days later a response or even the check itself. They cover the level and items as discussed in the policy. No round around or delay. My dog had a medical emergency 2 weeks ago that really tested the policy. Less then 7 days after submitting the claim the check arrived. I would not hesitate to insure a pet through Healthy Paws. All 3 of my dogs have policies with them.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

So far, so Good!

We got a lovely poodle/Soft Coated Wheaton terrier pup at 3 mo. old in Feb. He has several minor health problems which have been quickly and efficiently covered by Embrace. We are happy with the coverage so far in his young life. He's now about 10 mo. old, happy, healthy and extremely social!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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