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Our last dog was terminally ill and had huge veterinary bills at the end of his life, so we were sure to cover our new puppy with insurance. I was skeptical that it would benefit him, especially at such a young age, but I knew premiums are lower if you start young. Our puppy ate one of those suncatcher suction cups and required tests and eventually emergency surgery... $4K total! Our primary veterinarian works directly with Trupanion, so we never pay more than the deductible (per illness for LIFE, wow!) and then our 10%. We have confirmation of covered amounts in minutes. Our surgeon does not work directly with Trupanion but submitting the claim was literally as easy as taking a picture and we had confirmation of covered amounts in a day. The specialty imaging does not work with Trupanion and was at first not covered due to the way it was billed, but after getting a slow response, one call to Trupanion resolved the issue after they contacted them on our behalf. We truly only paid our $150 and our 10% and all the refunds were deposited straight to our checking account. The entire case was paid and done well before our puppy's staples were out! I always spoke with a live person who was caring, concerned and understanding. This incident occurred just after our year anniversary and our rates had increased a few dollars but I would gladly pay even more knowing now how reliable Trupanion is.

I never had pet insurance on any of my pets in the past. When I brought our newly adopted 4 month old kitten to the vet I had seen a pet insurance display. She had received a clean bill of health but I decided to purchase it along with the vet's yearly health plan. She had no issues at her 1 year checkup but a severe heart mirror was heard on her 2 year visit. The insurance paid for the echo cardiogram and is now paying 90% of her daily medication she will be taking the rest of her life. Thank you Trupanion!

I never had pet insurance on any of my pets in the past. When I brought our newly adopted 4 month old kitten to the vet I had seen a pet insurance display. She had received a clean bill of health but I decided to purchase it along with the vet's yearly health plan. She had no issues at her 1 year checkup but a severe heart mirror was heard on her 2 year visit. The insurance paid for the echo cardiogram and is now paying 90% of her daily medication she will be taking the rest of her life. Thank you Trupanion!

Our AB mix had to have an emergency splenectomy in the early hours of a sunday morning. Thank god for healthy paws! Once they received the claim (we used the app and love it) it was processed and we received a check a few days later for 80% of the vet bill. THEN a week after Fitzgerald got home we received and email from them checking on how his recovery was going. That is customer service and people who care, I was already a happy customer but that sealed the deal. I recommend them to everyone I know who has a pet. I am so thankful for healthy paws.

I am satisfied so far. My dog has a long road ahead of him so we will see how well things go.

I love embrace! My 9 year old Cavalier King Charles spaniel has a torn acl and a heart murmur and they help me with all of it! Right down to his laser therapy for his leg. Because of them I am able to afford making the rest if Charlie's years more comfortable. ♥️

Great service, friendly, helpful, efficient and reasonable fees.

Great service, friendly, helpful, efficient and reasonable fees.

The best thing I ever did was get pet insurance for my cats. I love these guys like family and it's great to not have to worry about how to pay for their care when they get sick or injured, which they do. I still have credit card debt from taking care of Dudley, my cat for 19 years. I would still treat him as I did, and I don't care about the bills, but if I had insurance when I had him, I just wouldn't have these bills. It's money I could have used to help with rescues, or even a possible vacation.

The best thing I ever did was get pet insurance for my cats. I love these guys like family and it's great to not have to worry about how to pay for their care when they get sick or injured, which they do. I still have credit card debt from taking care of Dudley, my cat for 19 years. I would still treat him as I did, and I don't care about the bills, but if I had insurance when I had him, I just wouldn't have these bills. It's money I could have used to help with rescues, or even a possible vacation.