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I can't say enough about pets Health Insurance Plan. I have had for over 10year for all of my pets. I would never think to change for a number of reasons #1 customer service and support. All of my dogs have had to use and I mean use the plan for surgery and/or other hospitalizations. So glad I had the Company I did and the limits I selected. Can you get cheaper plans - of course!... but will they cover what this covered No Way, will you be able to call and get the help you need and will they call you just to check in your your pets - the answer is No. Well worth every cent just for the customer service and coverage available.

I've had Embrace for a couple years and found them very prompt in reviewing claims. This one was no different. They are timely and provide detailed explanation when approving or denying claims.

I have a pup less than a year and a half who's had to have two surgeries, one last year and one this year already, and Embrace paid quickly beyond my deductible. They communicate well and the system is user friendly and easy to find information. If I had one complaint it is the form that must be filled out by the vet or surgeon. I really hate bothering them with this type of thing. It's administrative and they are super busy. I would hate to know that my vet was late in dealing with my dog because they were filling out a form. I should be able to fill it out and send in the appropriate receipt(s). Mostly am very happy with the service and the price is fair.

Purchased this insurance when we got our two Lab puppies.Theyhave been wonderful and alway prompt. Jewel has allergies and Embrace has been wonderful to work with.

We am very pleased with our ASPCA policies - we have two dogs and the premiums are reasonably affordable. For the first time using the policies, we submitted claims for our older dog, Finn. He had a serious eye condition that required emergency and specialized care. The claim forms were straightforward and easy to submit. The response time was excellent. All in all, a great pet insurance program.

The explanation of benefits was clear.

I absolutely love that I can submit my pets claims online and attach a photo of the vet bill and that claims are direct deposited into our checking account...so much easier and faster than having to mail in! "

What a blessing this insurance has been! When faced with taking my dog Brody to the ER and seeing the price structure..i believe this Pet Insurance is a MUST! Thank you so much for being the company we needed to help our little dog. Paid claim at $100 deductanle 90% coverage. 2 days in ER totalling almost $1500!

Much easier online

I sent my claim on line through your website. I did not hear from anyone, i.e. cell, e-mail notification. However, I received payment by mail in a week and 1/2 which I was pleased.