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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Embrace Pet Insurance easy to do business with.

Wish my own healthcare was this easy. Was able to easily submit claim online, response time was phenomenal, and they paid per policy as advertised. Communication was excellent letting me know they received / reviewing claim and they immediately let me know of final status. 1 week from start to finish! 😀
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: Over 8 years

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1

out of 10

They refuse to cover anything - waste of money

I had high hopes for this insurance and signed up both my cats for it. The very first claim for each cat was denied, for ridiculous reasons. I am going to switch to another provider.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Very satisfied with Pets Best

I have been with Pets Best since 2009, and overall my experience has been a very good one. The representatives are very pleasant, I get reimbursed in a short amount of time, and to have this insurance gives me reassurance in affording my dogs' healthcare. I find Pets Best costs to be reasonable, as compared to other companies. It's essential to have Pet Coverage, because we all know how expensive a vet visit can be.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pit Bull
  • AGE OF PET: 1 - 8

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10

out of 10

We could not be more satisfied overall

Trupanion was outstanding in responding to and approving significant charges for both emergency vet treatment and followups with our regular vet. All on our contacts with Trupanion have been excellent...professional, courteous and efficient. Again, we could be more pleased/satisfied with their coverage and response. We recommend the company highly.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Lhasa Apso
  • AGE OF PET: 1 - 8

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1

out of 10

Very Disappointing

Having worked in the veterinary industry for over 20yrs I have had experience with many different pet insurance companies and have insured my own personal pets also. This is by far one of the worst insurance companies I have ever dealt with. There is ZERO client loyalty, they are disorganized and severely lack in the customer service aspect. In addition to continually penalizing clients when they actual utilize their insurance for its intended purpose by increasing rates or deductibles,and decreasing co-insurance ( the amount they are willing to pay out on a claim) , they seem to have a surplus of funds allowing them to "pay it forward" ( aka use our monthly premiums ) to other people's pets who are not already insured as a marketing strategy! I would recommend ANY OTHER insurance provider over this company, and when asked why by my clients I am happy to explain.
  • INSURER: Petsecure
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Highly Impressed

I was highly impressed. My poor puppy was having bouts of bloody diarhhea and loss of appetite. I took him to vet and he was diagnosed with giardia. An overnight stay, fluids and meds, he was back to normal in no time. I was expecting the process to be a pain but it was seamless. I was highly pleased. Claim submission process was a piece of cake. They kept me updated with messages in my account and ultimately processed my claims and I received my reimbursements via direct deposit in a little over a week. Thanks so much!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dogue De Bordeaux
  • AGE OF PET: Under a year

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9

out of 10

Very satisfied customer.

Embrace made a tough situation that much better with a smooth payment process and great customer service.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Big Dog Review

My experiences for my two Newfoundland puppies has been great. They are very prompt with any questions and very friendly. They follow up to make sure everything with my claim is okay. I highly recommend them.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Newfoundland
  • AGE OF PET: Under a year

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10

out of 10

Never an issue with Embrace

I have had Embrace coverage for three of my pets for about four years now. There has never been an issue with reimbursement. My claims are processed quickly and accurately. Top notch pet insurance company.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Australian Cattle Dog
  • AGE OF PET: Over 8 years

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10

out of 10

Added 1 pet to family plan, family plan canceled

My mistake!!@#$%^&*() If you ever want to confuse the staff at petfirst insurance, just add a pet to an existing family plan. I added Jeffette to my BASIC family plan with schreiver and Matty and the entire plan was canceled by petfirst insurance. Why? Because petfirst no longer offers BASIC family plan I was informed by My new agent. Even more confusing, Wanda, a customer service agent, called me this morning to say that I was going to receive a prorated refund and all three of my cats were on my BASIC family plan. If you're a DETAIL oriented person, Petfirst is for you!!! Thank Goodness I'm retired and can follow up on all of these DETAILS.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Under a year

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