218,115+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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doesn't pay what I think it should both amount and items.
doesn't pay what I think it should both amount and items. I am not very savy on computors and find using one is difficult.
Insurer: Trupanion
By:
Carly was very helpful and professional.
Carly was very helpful and professional. She asked my questions and sent me the claim form I requested immediately!
Insurer: Trupanion
By:
because you're the best!
because you're the best! You have covered every claim we have ever submitted and are always so helpful and responsive
Insurer: Trupanion
By:
Because you have a great company.
Because you have a great company. Unfortunately I have no idea who John is and I never contacted you.
Insurer: Trupanion
By:
Because she was very sweet and helpful
Because she was very sweet and helpful
Insurer: Trupanion
By:
Worth it!!!
Appreciate your customer service feedback without delay when the claim was put in at my veterinarians office. Like the confirmation of your email immediately sent out. Thank you for your service.
Insurer: Trupanion
By:
Will never go without again
Amazing, what a huge help having Trupanion has been.
Insurer: Trupanion
By:
Trupanion - Always a Great Experience
Always easy to file a claim and the process is very quick and efficient.
Insurer: Trupanion
By:
Wouldn’t have chosen another company
I would definitely recommend Pets Best. Every time we’ve placed a claim for our cat they fully answered any questions we had in regards to coverage and they reviewed our claim and got back to us quickly. It’s a very small price to pay for the care of our pets.
Insurer: Pets Best
By: Cindy Hernandez
I wish there was a no star
I wish there was a no star. ANY star is too generous for this scam artist. On the website it states clearly that their insurance covers “unexpected illness”. Well we were unexpected as could be. Our puppy has had a clean bill of health since the day we got him from a licensed breeder. NO KNOWN CONDITIONS! We got TRUPANION just in case something serious could go down and took him to his next Wellness check. Vet then suddenly noticed an issue with his legs, told us it’s probably nothing but get a consult just in case. Like idiot responsible pet owners, we followed our ver’s advice and took him to the hospital only for Useless TRUPANION to deny our claim being ONE DAY short of the waiting period. Again, we had had zero prior knowledge and this visit was based on a hunch. Now TRUPANION thinks we can just afford an over $8,000 surgery by ourselves, gave us NO advice or avenue to dispute this shady decision on their end and now our puppy has to STAY in pain because they cannot cover him. We have been enrolled with them for exactly 4 days. Dump your plan in the trash, it’s only useful based on karma. Please make sure you keep it in case your pup gets hit by a bus. Otherwise, you won’t get any help. Even then, they’ll tell you the bus was built in 1995 so it’s a “pre-existing condition”. Not worth your money, good people.
Insurer: Trupanion
By: Kirsten Phillips