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We've had insurance for 10 years through another company when this year they got a new underwriter who decided that my now senior dog's (12 years old) premium should go way up (over $80/month when we had been paying $20). I looked for another company and found ASPCA who had amazing prices even though my dog is a senior! I cancelled my other policy and immediately signed up for ASPCA. Within a month, our dog had an accident while playing in the yard that required minor surgery. Almost the entire bill was covered less the deductible. We are so grateful for this company and their willingness to affordably insure an elderly dog as well as their swift compensation for his surgery. Outstanding! I will be recommending to everyone I know!

When my cat suffered an injury to her tail area, Embrace came through for us once again. Embrace has been the best thing I could have done to take responsible care of my furry friend. A few stiches and a few weeks later my cat was on the road to recovery! Embrace processed my claim quickly once they had all the necessary paperwork. They are always professional and yet so very compassionate, they understand it is enough for you to be worried about your pet so they have your back to help you get through the claim process with no worries. Embrace really is the best insurance coverage to have for all your pets so you just need to sign up for it right away. You'll be glad you did!The only reason it took a little longer than usual to process my claim this time was because it took a little longer for the paperwork to get to Embrace.

Our girl, Ruby, was diagnosed with a tumor in her pancreas that absolutely had to be removed. It was also making so much excess insulin in her body that she couldn't regulate her blood sugar, so she had a seizure. Because she was unstable and needed specialized surgery, she was hospitalized for over a week in the ICU. This round the clock care and intensive surgical procedure were the only way for her to have a good prognosis, and without Embrace we would have had to make a different decision: one based solely on money rather than what was best for Ruby. Ultimately, that is why we got insurance and chose Embrace. We never wanted to have to choose to not provide the best care for the best outcome because of financial burden. The hospital submitted our claim, 3 days later Embrace emailed me that they'd received it, and then 3-4 days later our reimbursement was in my bank account. I didn't even have to wait for a check in the mail! And when I called two different times with questions, they were happy to help and explain everything I needed clarification on. I could not be happier with their claims process and customer service.

I had a simple wellness claim with a variety of vaccines, tests, and new medications from my vet. My claim was easy to open, I received a prompt response once it was underway, and I was very satisfied with the outcome. Embrace did a great job of living up to the expectations I had for them when I was deciding on a pet insurer. I will definitely be recommending Embrace in the future!

I have always insured my pets, but when I discovered Healthy Paws, I hit the jackpot. Many companies insure what they want to, at their price. At Healthy Paws you pick the deductible and coverage amounts. Claims are addressed within a day. No silly forms to fill out, and my reimbursement was received within a week. Not to mention follow up emails to check on your sick or injured pet! This company truly cares about your pets, and their customer service is amazing. I highly recommend them over any other pet insurance ( and I have had experience with a few others) with an A+ rating!

So rare these days to have good customer service, let alone the caring and professional service I received......such an easy claims process......had no idea what to expect but all was good. Thank you for your wonderful insurance and for fulfilling all that was stated with no problems at all. Amazing Company.....my Bebe' Bear and I appreciate you ever so much. Thank you

The response to my claim by Pets Best was immediate and complete. Thank you!

we have been with pets best for over 10 years now, and never have had a problem/ you all are like our extend family THANK YOU

PETS BEST IS QUICK TO RESPOND AND VERY FAIR WITH PAYMENT"

My little 4-month-old Golden Retriever, Daisy broke her knee. It's called Tibial Tuberosity Avulsion and can be caused by jumping. She's had surgery to repair it and will be as good as new. I did not expect to have a claim so soon and almost hesitated getting insurance thinking "what could go wrong". I did a lot of research and read a lot of reviews before deciding on Healthy Paws and am so glad I went ahead and got Daisy insured. It was easy to file a claim and I already got my check. Thank you Healthy Paws! And I love the name! I've already recommended you to my friends.