Find and read reviews with confidence

Recently our chocolate lab Lily became sick very suddenly. We took her to the vet and she needed to be admitted to get fluids into her and to assess what was wrong. She required pain medication, xrays and needed to stay overnight. Thankfully they figured out what was wrong and she back to her energetic, happy self. Trupanion provided us with notice that her claim had been filed and accepted within 24 hours. Thank you Trupanion for helping us take great care of our wonderful girl!

Trupanion gives better and much more prompt and caring and personalized service than my own human medical insurance company. Very pleased.

Hi,My beloved labradoodle, Paz, who is a therapy dog, was just diagnosed with lymphoma and requires 16 weeks of chemotherapy to save his life. Trupanion has immediately paid all claims related to his treatment and will continue to do so. Their claim representatives are responsive, kind and extremely helpful. A wonderful company that truly sets an impressive standard for the way pet owners and their beloved pets should be treated. Cudos to this company, and I highly recommend Trupanion to anyone seeking comprehensive health insurance for their pets.

My poor girl Maia was recently diagnosed with lymphoma. Trupanion has been wonderful. Anytime I called the people were pleasant and caring. My claims were filed very quickly and my checks were sent within a few weeks. This was my first time that I had to submit a claim ao I didn't know what to expect but they have made this process so much easier . Pet insurance is an absolute necessity for people who treat their pets like family.

I am sad to say that my cat has a sarcoma. I was shocked that my claim was approved in probably 48 hours. I had a check in my mailbox 4 days after it was emailed to them. I couldn't be happier with them!

Embrace does not cover for pre-conditions, so I don't know why one customer said Embrace did for her dog. If that's the case, than Embrace can cover my kitten! Embrace is NOT speedy with payments, it takes a long time before you are reimbursed. As far as the amount of well-care for your pet's, it's not enough to last one year's worth! Embrace only does a good job if your pet has a accident, than for your peace of mind are you taking care of.

First I was amazed that Pet First Insurance would actually insure Muffin, my pervious Yorkie, due to the fact she is almost eleven years old. That is unheard of in the Pet Insurance business. Several months ago Muffin went in for he basic two year dental cleaning. During cleaning, her doctor discovered that a large canine tooth was protruding into her nasal passage and it took surgery to remove it. I was not prepared for the bill that I received in the amount of $500.00. I was very skeptical that I would receive very much if anything toward Muffin's surgery, but the vet's office submitted the claim, and I received a check from Pet First in the amount of $390.00. And, it came quickly once we had the paper work filed. I was, and still am amazed, and very thankful.

Thank you very much for the all around prompt service. This is the BEST pet insurance that we have ever had. Communication is faithfully fantastic. Customer services are excellent. I like the overall policy that we have for our Bengals...thanks to TRUPANION. Your information is crystal clear...ALWAYS. YOU ARE 100% APPRECIATED.

I used to deal with this company (in Canada) and it wasn't bad. I signed up with them again when we got another dog and have regretted it. I've only had a couple of claims but each time they never seem to have enough information and I spend tons of time trying to go back and forth from my vet to the company. They make it almost impossible to reach them and when I've been asked to leave a number for them to call back they never do. It all seems like a stall to avoid payment. Their systems for responding always seem to be having trouble yet their systems for taking my payments are razor sharp. Shameful.

Embrace has been so easy to use with the claims portal and direct deposit reimbursements. They are always friendly and helpful when you call.