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My claims are taking to long and are…
My claims are taking to long and are not going in the order in which my claims were placed.
Insurer: Pets Best
By: Brandon Benavidez
I have had little to no issue with pets…
I have had little to no issue with pets best as far as coverage, but they take at minimum one month to complete the claims. I expected a faster turn around based on what they advertise.
Insurer: Pets Best
By: Jackie Ruggiero
DO NOT even entertain this company
DO NOT even entertain this company. They take months to process any claim and increased my premiums and added new rules about existing conditions after one year. Filing a major complaint with the insurance board!
Insurer: Pets Best
By: Rene Rolander
Response time…
We had questions regarding a new policy. No body answers the phone or you are told there is a 2 hour wait or to call back later. That's not very encouraging for a new client.
Insurer: Healthy Paws
By: DOUG & MRS
A great pet insurance to have
Healthy Paws was recommended by many colleagues when I got my dog as a little puppy 6 years ago, I choose HP despite another pet insurance was offered with discount price from my work. As most pet owners, I don't even think about the pet insurance much when our furkids are healthy. There were a few incidents in the past, she needed some medications or treatments for parasite like Giardia or a cracked tooth, HP has been very responsive and always explained the policy in detail for their decision. Most recently my dog was diagnosed with anal sec tumor, facing a large amount vet bill for the surgery and possible future chemotherapy, I did not hesitate or worry about the necessary treatments, since I know that HP will cover all reasonable cost. In fact, the claim for the surgery bill was filed on last Friday afternoon and I already got the final decision this Monday with everything covered by the policy. I am very impressed with their fast response and the warm and caring messages I received during these difficult times. It is extremely comforting to know that you could just focus on your furkid's best being without worry about too much on the vet bills. I strongly recommend Healthy Paws Pet Insurance for anyone.
Insurer: Healthy Paws
By: Yongli Gao
Trupanion helped us and our dog through a difficult time.
Our dog Willow was recently diagnosed with a brain tumor. Luckily, the prognosis with radiation was good -- the potential for a return to normal life for several years. So, we agreed to have the procedure, which cost $19,000. It went well, but during the anesthesia Willow caught a bacterial pneumonia, a common risk with dogs suffering neurological conditions while under. This additional treatment ended up costing $6,000. We got Willow home and she is doing well. Within one week, Trupanion had processed both claims and paid 90 percent of the costs (after our deductible) -- exactly as they said they would. There was no hassle, no haggling, no anything. I recommend them without reservation. You will get the coverage you agree to, and the customer service people will be kind to you when you interact with them. Which is pretty much the best thing you can say about an insurance company.
Insurer: Trupanion
By: Geoffrey
Chevy Chase's Dad
Service was exceptional, quick & very positive
Insurer: Trupanion Canada
By:
Rob C Retired animal lover
The rep I dealt with was very helpfull and professional, they were given a good review and were recommended by the rescue we dealt with.
Insurer: Trupanion Canada
By:
No hassle claims
Very fast settling claims
Insurer: Trupanion Canada
By:
Claim Processing
Very good. The claim was processed quickly, as usual.
Insurer: Trupanion Canada
By: