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AVOID!!!
Avoid ASPCA at ALL costs! They are quick to deny anything they can as "pee-existing". They are underwritten by Crum &, Forster, which should say a lot right there. They claims that testing for an ear infection is related to anal saculitis! What??!!?? Don't believe all the 5 star reviews. They are written by their employees. Read the BBB reviews and Yelp reviews. One of the worst companies out there. Actually, to be truthful, ALL pet insurance is a SCAM. They see pets as "property", NOT family. They're in the business of sucking us dry of our money and then denying claims. It is supposed to give us a peace of mind. It has been nothing but stress instead. Please do your research and avoid ASPCA!
Insurer: ASPCA
By: Suz
Amazing service, empathetic staff
So my two-year-old cat had to be rushed to emergency vet/hospital four a urinary blockage that he had. Immediately after he received his care I received invoices and submitted them I was quickly received with a call asking how stash was and to ask me a couple other questions. This was a bill over $3800 so I was a little concerned with the phones and healthy paws helped escalate and deliver this claim process within 7 days. I definitely recommend using healthy paws as they were great efficient professional and empathetic.
Insurer: Healthy Paws
By: Julio Gonzalez
Pleased with Coverage
Once again, I am exceptionally pleased with my coverage. I feel very strongly that Trupanion is the superior pet insurance company out there on the market as it really goes above and beyond. I find the company extremely quick at processing claims and truly appreciate the service I have received to date. Keep up the fantastic work!
Insurer: Trupanion Canada
By: Tanya
Bad service
no Chinese customer service, no service staff, no professional insurance project explanation, no one to change the insurance system, and even only an email notification will reply me! No contact so far! I’ve never encountered such a bad insurance company!!. Comments are important? ! Isn't the service important?
Insurer: ASPCA
By: Jessica
Your service is outstanding, claim response is quick and the claims process is easy
Trupanion has handled every claim we have filled in the last 11 years for our dog Chevy. The process has always been easy and the response has always been professional and quick. I wish my own medical insurance could be this efficient! Thank you for your consistent and efficient handling of my claims.
Insurer: Trupanion
By: Laurien
Be ware ! Waste of Mandy fraud
Be ware !! Do not west your money ! Worst insurance ever !! A Big scam operation. My puppy was recommended by the Vet to sign to this insurance, it’s my first dog in Florida and I was happy for the 100% coverage for $66. BS - nothing like that. First claim 7/11 my 3 month old puppy got a cough, I went to the ER to treat that , and got medication for him. Bill for $231. Claim summited, Trupanion didn’t want to pay 125$ from it, claiming it was General Exam, off-course the puppy was checked for 5 min by a veterinarian for that cough only, and they didn’t want to pay for it !!! It’s a scam guys , just save your money take it somewhere else. Crazy to think that they are trying to get away from paying $125 from $231.09 as claiming that it was general Exam, the veterinarian was checking his cough at that Saturday morning at a emergency room !! Yes Emergency room !! I have a vet I am paying him very nicely myself!! Trupanion is a scam ! Save your money
Insurer: Trupanion
By: Eran Lavy
I just wish you ofered senior citizen…
I just wish you ofered senior citizen discounts. It's not easy living on social security.
Insurer: ASPCA
By: Evelyn Hester
Trupanion was perfect for me when my previous pup Indy had developed a chronic illness.
Trupanion was perfect for me when my previous pup Indy had developed a chronic illness. So I came back with Willow. I do think the choice of insurance depends on what the individual pet person is looking for.
Insurer: Trupanion Canada
By:
Well truthfully I have not had to use the services yet.
Well truthfully I have not had to use the services yet. Thank God! Zachery is a very healthy 3 year old. But I give a 10 because I get great service when I contact.
Insurer: Trupanion Canada
By:
You’re always there when I need you
You’re always there when I need you
Insurer: Trupanion Canada
By: