154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 04, 2021

Because everyone was very helpful and friendly!

Because everyone was very helpful and friendly!

Insurer: Trupanion

By:

Useful
Verified September 04, 2021

Fast, easy claim processing!

Claim was a no brainer. The vet’s office processed the claim and I received a check back lightning fast! Too bad my deductible isn’t lower but something back is better than nothing!

Insurer: Trupanion

By:

Useful
September 03, 2021

Covered Open Heart Surgery including Bypass

We have had Healthy Paws since 2018. We ABSOLUTELY LOVE HP's! We will never have any other insurance EVER! We took our Weimaraner puppy in for an X-ray for his front leg limp (puppies being puppies), and it showed his super enlarged heart in the X-ray. What ended up being a leg sprain, turned into much much worse and life-threatening. After a Cardiologist appt asap, Frank was dx with a rare congenital heart disease called, Tricuspid Valve Dysplasia, which dogs succumb usually by age 3 without intervention. We found out that Frank was a candidate for Open Heart Surgery at the only place in the World that performs TVD surgery, @ Colorado State University Veterinary Teaching Hospital. He had Open Heart Surgery on 7/31/19 at 17 months old, which included Cardiopulmonary Bypass by a Perfusionist from the human hospital. Frank will be 4 on 12/9/21. We chose the 90% coverage, not knowing of his heart issue and Healthy Paws Paid 90% of his surgery except for the exam costs. HIGHLY RECOMMEND! Super easy to submit claims and fast reimbursement. LOVE HP's!

Insurer: Healthy Paws

By: Jenny

Verified September 03, 2021

Tried to reach out to customer service…

Tried to reach out to customer service and they never responded. Plan does not cover dental cleanings, not worth it to me.

Insurer: ASPCA

By: Nicole Maas

September 03, 2021

Denied Claims

My dog just got discharged from the animal hospital this Tuesday 08/31/21 and Healthy Paws denied all my insurance claims sighting a pre-existing condition.  He had ITP (6 years ago) and got IMHA a week ago.  Different disease as ITP destroys blood platelets and IMHA destroys Red Blood Cell.  It was not a pre-existing condition as my dog’s attending physicians said these are 2 completely different diseases.  Pre-existing if he had a relapse on ITP but the one he got is IMHA. This is not about money as i can spend twice the amount of money i am claiming. This is about integrity...

Insurer: Healthy Paws

By: jojo salvador

September 03, 2021

Trupanion is awesome!

We took our 10 year old Labrador retriever to the vet the other day for a comprehensive blood test. The vet forgot to send the claim to Trupanion. When I called Trupanion to ask if they had all the information for reimbursing me, Nathan (the rep from Trupanion) was spectacular. He had all my information including when the money would arrive! Trupanion is the easiest company to deal with, paws down!

Insurer: Trupanion Canada

By: Heather Walton

September 03, 2021

I took my dog to get some blood work…

I took my dog to get some blood work done, along with the parvo and rabies vaccine. All I hd to do afterwards was upload a picture of the receipt to my app and I was reimbursed in less than two weeks. It was great and I’m happy to have a reliable insurance plan for my sweet baby.

Insurer: Pets Best

By: Esmeralda Castillo

September 03, 2021

Good coverage, but long waits for reimbursement

The claim submission process is easy, but it takes SO long for processing . The wait times are always delayed .

Insurer: Pets Best

By: Geranys Villalona

Verified September 03, 2021

Pumpkin Pet Insurance ~ Peace of Mind

I compared the benefits of many many insurance companies and chose Pumpkin for my Standard Poodle, Bella. I like having choices of deductibles, out of pocket, annual routine vet visits, medications, as well as a 90% coverage of expenses! I choose what fits my budget and peace of mind and Bella’s medical coverage! Pleased that her claims can be quickly and easily filed online and turnaround time of payment is minimal!

Insurer: Pumpkin

By: GeorgiaBelle

Verified September 03, 2021

Excellent

Excellent process and service

Insurer: Prudent Pet

By: James Thomas

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