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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion takes the stress of expenses…
Trupanion takes the stress of expenses off when you are dealing with a very sick pet. Thanks!
Insurer: Trupanion Canada
By: Joan Tinney
Best pet insurance policy that I have every had
Submitting claim is quick and easy, web site is user friendly, payments are made quickly, the review of the submission is clear and easy to understand.
Insurer: Pets Best
By: Gary Keller
Excellent customer service with Embrace…
Excellent customer service with Embrace every time! So happy with them.
Insurer: Embrace
By: MaryM
Easy to deal with
I never have a problem with processing a claim
Insurer: Trupanion
By: Freda
The refund process took too long
The refund process took too long
Insurer: Pets Best
By: Carlton Folster
Great customer service, easy to file a claim.
Have spoken with representatives and they took great care to make sure i was satisfied with my service . Was very easy to file a claim.
Insurer: Trupanion
By: Laura
Love it that I can get through on the…
Love it that I can get through on the phone without a long wait
Insurer: Prudent Pet
By: Richard Chilson
Avoid this company too!
Well, where do I even start with this horrendous company? They're worthless. They have deemed "vomiting" as a Pre-existing condition and excluded it for an entire year! Wait, what??!!?? ANYTHING can cause vomiting!!! My vet couldn't believe how ridiculous it was they did that! As far as I know, she's writing an appeal letter. However, thanks to this worthless company, now I can't get Layla tested for IBD! Their adjuster even told me their insurance is "property"! Obviously, they see pets as "property" and NOT family! This company was supposedly started by pet parents. Right, so if it was, then they totally turned greedy and only care about the money! They also now have deemed Layla's pica as a permanent exclusion. Funny, she likes to tear up paper. My vet said that is just her behavior. So, if she accidentally ingests anything, I'm screwed. Worthless company. All "pet insurance" companies are a complete scam. They are more than happy to take your money, but refuse to pay out claims. Too many options and I regret not getting it the day I got Layla. I was overwhelmed and now I'm paying for it. Do yourself a favor and just start an emergency fund. You'll save the stress of battling with this worthless company and you can get your pet the care they need. Sadly, all pet insurance is this way. I can't wait to get rid of this horrible company and if I could, I'd start my own company that actually understands pets are FAMILY and have way less restrictions. Please don't go with Embrace! Read their reviews on BBB! That says everything right there!
Insurer: Embrace
By: Suz
Easy claim process
I have been very happy with the coverage I have received from Trupanion. Making a claim is very easy and payment is very quick. Very satisfied and insurance coverage provides peace of mind that I can care for my furkids without stress
Insurer: Trupanion
By: Barbara Pacheco
Helpful Staff, Great Rates!
Very helpful staff and great rates compared to a few other highly rated companies that I looked into.
Insurer: Prudent Pet
By: Mike