154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
My recent claims experience
Outstanding service. A company with integrity and professionalism. Very pleasant and caring, well trained, customer service response by phone if preffered.
Insurer: Trupanion
By: COL John
Embrace helped with my very high vet bills
I had to take my 12 year old cat in for tests, as she was not eating and listless. My regular vet performed what services she could, but then recommended a specialist at an emergency hospital. As expected, the bills were through the roof. I sent the claims in online to Embrace, and within about a week, my claims were settled and I had reimbursement checks in the mail about 2 weeks later. Smooth and no issues at all. Very grateful for the settlement. BTW, my cat Pearl seems to be doing well!
Insurer: Embrace
By: Carolyn Carter
We found out the hard way how important…
We found out the hard way how important pet insurance is and how lucky we are to have gone with Trupanion. Once when our girl Macie came home from a boarder with an infected leg injury, and then twice more when our boy Chewie was diagnosed with degenerative heart valve and joint pain issues. We have saved thousands in vet bills, as Trupanion pays for all the diagnostics and medicine we need for our kids. There was also an option to extend the coverage for alternative therapies as well, which we wish we had taken so we could have afforded hydrotherapy for our Chewie. I believe that at the time we signed up the rates were comparable with competitors and we knew exactly what we were signing up for. No surprises! Trupanion can work with your veterinarian as well so they can make reimbursement a breeze. Otherwise we get reimbursed within days. The customer service and level of communication has been excellent. Staff is knowledgeable, professional and caring.
Insurer: Trupanion Canada
By: Jennifer
Everything you need from an insurer
We've had Healthy Paws for our Chocolate Labrador, Harvey, since we brought him home 6 years ago. Over those 6 yrs we've had to file several claims for Harvey, the latest of which was for TPLO (ACL) surgery. As you can imagine, this was a major expense and not only did Healthy Paws process the claim and issue the reimbursement in less than a week; they also sent a personal email to check up on how Harvey was doing. Filing a claim is as simple as uploading the invoice from the Vet. Couldn't be happier with the level of service from Healthy Paws.
Insurer: Healthy Paws
By: Rick
Simply The Best
Trupanion really is the best. Yes, it may cost a few pennies, but you get what you pay for. They are so efficient in dealing with claims. I do it all on my phone when I leave the vets office and am reimbursed within a few days! I have learned that cocker spaniels can be costly and Trupanion takes the worry away. Thank you!
Insurer: Trupanion
By: Lynn
Trupanion there to help!
So glad I purchased from Trupanion. They have always been helpful, knowledgeable and considerate of Bella when I send a claim in. Thank you Trupanion.
Insurer: Trupanion
By: Brenda
Thank you Trupanion
Thank you Trupanion. We purchased this insurance for our dogs hoping to never need it. Well we did. Trupanion could not have made this stressful process more simple. We called the customer service number to explain the situation and the representative was so nice and helpful. They sent an email link to get a claim started and from there they took over. We wish we didn’t need to file a claim or use Trupanion but we are so glad we are covered. Thank you for the ease and pleasant use of your services.
Insurer: Trupanion
By: Jon G
Six weeks and counting waiting for claim reimbursement
I haven’t had issues with denial of claims (yet), but the ten days for claim review is a joke. I’ve been waiting 6 weeks so far to get reimbursed on an unexpected surgery. While I’m financially stable, I did anticipate the funds to be available in my budget a month ago. So if you’re wanting a timely payout, it’s not going to happen. And this isn’t a one-off matter. I have four dogs I’ve submitted claims for in the last three months, and every single claim has taken at least four weeks just to get processed (even those where I haven’t reached my deductible and there isn’t reimbursement due).
Insurer: Pets Best
By: Brittany Bates
Trupanion Pet Insurance
Very easy to deal with! Thank you!
Insurer: Trupanion Canada
By:
You came highly recommended
You came highly recommended
Insurer: Trupanion Canada
By: