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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Long time customer

Have had embrace for my pets for over 8 years.Had dog with cancer cover over 10K before he died. Currently have dog and cat covered. Always get quick return on claims. Coverage is accurate as stated on policy. Customer service always quick and polite.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Schnauzer
  • AGE OF PET: Over 8 years

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1

out of 10

Great policy if you don't mind a 33% reimbursement

Don't be fooled by the sales person who tells you that you claim will be covered in full minus the deductible. That is not always true. We paid all premiums when due and the policy was active when our dog got hit by a car. She needed and I paid for surgery and treatment totaling $5800. VPI paid back $1319. I requested reconsideration, and they paid an additional $605. That's about $1900 of a $5810 claim. That's not insurance. That's fraud and misrepresentation. Total bad faith. I am preparing to litigate. Don't make the same mistake. Find a better value.
  • INSURER: Nationwide
  • POSTED: 10/12/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Swiftly processed

My tip would be to make sure that the Doctor/Hospital understands that they need to send ALL of the relevant information. I give them the check list, but the two claims that I submitted was missing a couple of the things.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Scottish Terrier
  • AGE OF PET: Over 8 years

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10

out of 10

Our Pets are our Family, they also need health Ins

I purchased ASPCA Pet Insurance and with in a little over a week I made a claim. I had my puppy neutered. I was amazed at fast response and payment I received. Also the amount I received. I have told my family and friends who also have pets. My husband in Sept. of last year. I got my daughter a puppy I did not have health Insurance on him and he had got into poison. That I did not know my husband had put out. And he died. This time I made sure that her puppy would be protected. I was going to make sure this one will not die on her. He is a shih tzu and she named him Fluffy puppy. And takes him everywhere. Even puts him in a baby carrier and then walks around Walmart. He is her best Friend and I am going to keep making sure he has health Insurance and I think if you want a pet then they need insurance just like us. Because they are family.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Under a year

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10

out of 10

Fantastic..an insurance company that covers you.

Healthy Paws response time is unbelievable. No sooner do I make my claim but I get an email acknowledging such. A day later or less I get a notice that my claim has been processed and completed. At that point I can see how much my check will be. Since I know the particulars of my policy, it never differs from my estimate. I have a $100 ANNUAL DEDUCTIBLE with a 90% co-insurance plan. It is reasonably priced compared to other programs including ones offered by my veterinarian. My vet actually now sends in my claim directly from their office to speed up the process. However, I can make the claim myself from my cell phone or just scan it in and make it on-line. The staff is great. If you have a question they have an immediate polite, friendly answer. They are not doing you a favor by answering the phone.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Poodle
  • AGE OF PET: 1 - 8

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10

out of 10

Love love LOVE Trupanion!!!

Trupanion has been there throughout my (fairly healthy) dogs life. They're customer service is fantastic! My claims have been paid directly to my hospital while I was paying! So i never paid my whole bill, only my very small portion! It was awesome. Love the company, love the coverage, never had a problem with 3 other pets previously either. Their prices are slightly more than other quotes I got, but you get what you pay for - a high quality company!!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Good coverage, wonky billing reconciliation

Trupanion continues to be a wonderful service. I realize that my pet's illness has consumed all of the premiums I have paid over the years making my account a "loss" for the company's bottom line. However, I appreciate that Trupanion's staff is always caring and professional when working to handle my pet's claims. The one area that needs improvement in the pet insurance and veterinarian care universe is billing coordination. It's enough stress to have a pet with a serious illness. I don't enjoy seeing strange bills from my vet because their billing cycle doesn't match Trupanion's. I also tend to panic when vets and clinics have trouble navigating Trupanion's claim and pre-authorization system. It's a lot of paperwork and stress when you're standing at the counter while your pet is afraid and in pain and you have to figure out why you're staring at a $900 visit bill. I recommend Trupanion, I really do. And I sincerely hope that they can differentiate themselves from other insurance providers by creating a smooth and stress-free claims experience.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Over 8 years

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8

out of 10

Thank you!

Elsa tore her ACL a few years ago; she's now well, thankfully, and I'm grateful to ASPCA for providing insurance that helped to offset the financial stress of her surgery and recovery. Their reimbursements were prompt and on the whole hassle free, and because of this I could focus on her recovery and overall health.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pit Bull
  • AGE OF PET: Over 8 years

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10

out of 10

Definately get Trupanion Pet Insurance!!

We just got a new puppy and at our first vet visit they offered a free month of Trupanion Insurance. Luckily, I signed up for it! Two weeks later, our puppy had a serious accident and needed two nights of care in the hospital. Trupanion was fantastic in processing our claim and covered over $1,200 of our costs within days of our request. The claims representative was exceptionally helpful and caring on the phone -- I highly recommend Trupanion to anyone with a puppy.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Under a year

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1

out of 10

Misinformation and disinformation

When I purchased this policy in a pet food store, I was told I would receive a hard copy within two weeks and that I had a month to review it with a full refund.I never received it. The information I was given in the store was totally different from what was posted online. When I called to cancel, I was told I would receive a pro-rated amount. Far too many inaccuracies here.
  • INSURER: PetFirst
  • POSTED: 10/06/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: 1 - 8

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