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Deceitful.
Do not go with FIGO. I have been paying ~$50/month to insure my healthy 4 year old rescue dog. We adopted her in Feb 2020, submitted all known vet records to FIGO, and they happily allowed me to enter into a plan and collect my monthly premium. Of course, the first instance we take her to the vet and file a claim (which would just have put us at our deductible), they email saying the require more detailed notes and SOAP notes. I copied our vet on the email thread and have sent every lick of paperwork available on our dog over to FIGO and it is still not enough for them to cover anything. I find it intentionally deceitful that they would allow us to enter into a policy knowing full well that they did not have the back records that they would require to ever actually be of service to us. Also, we had FIGO for our last dog who has since passed. She went to the same vet as our current dog, and we never had an issue with her vet notes lacking detail. The reporting hasn't changed, but perhaps the management of FIGO has. 0/10, waste of money and waste of time.
Insurer: Figo
By: Brooke
I was pleasantly surprised at the…
I was pleasantly surprised with the return that I received. If something wasn't covered they put the money towards the deductible. I would highly recommend Pets Best.
Insurer: Pets Best
By: Laura L Kamont
We have not reached our waiting period…
We have not reached our waiting period so looking forward to how well it helps us
Insurer: Spot
By: Roger Ruf
Very easy sign up
Very easy sign up. Rep on the phone was super helpful and a pleasure to deal with. Made sure I got all my questions answered, with absolutely no pressure to eventually sign up. Very pleased with the entire experience
Insurer: Trupanion
By: Jerry O’Leary
I fully endorse Health Paws Pet Insurance
I fully endorse Health Paws Pet Insurance to anyone who has a pet. Am blessed to be able to afford the expenses associated with Ayla's cancer, but I've had Healthy Paws Pet Insurance since she was eligible. I've never had to seek a claim until a month ago, but they have honored their agreement - reimbursing 90% of the vet bills associated with her treatment. When I first signed up for Ayla's insurance I was very much not in a position to cover a $7,000 vet bill. HOWVER by paying for pet insurance, I knew I had the security of never having to wonder if someday I'd be forced to ask myself: Is it a decision between my wallet or my dogs life? For such a low cost - less than $40/month the first couple of years to less than $80/month at six years - I had this security. And today they have honored all of their agreements with me. I strongly recommend to anyone getting a service like this.
Insurer: Healthy Paws
By: Alex Mayer
Easy process to sign up
The process to sign up was clearly laid out and easy to do. Melissa did an amazing job making me feel at ease and truly showed she cared about my new fur baby. Great company for pet insurance!
Insurer: Trupanion Canada
By: Sarah
Very good rates for the plan and quick…
Very good rates for the plan and quick to answer the many questions I had
Insurer: ASPCA
By: Dominique Richard
It was great except the wait was a…
It was great except the wait was a little long. Thank you for all that you do. We are still in process of figuring out what is going on with Lily.
Insurer: Pets Best
By: Julie Geer
I feel the communication is just right
I feel the communication is just right. Also, what you are paying for is very good.
Insurer: Pets Best
By: marilyn ciavarella
The service was seamless
The service was seamless! I just uploaded my vet bills right through the cell phone sent them the pictures and the money was put into my bank account shortly there after about 2 weeks
Insurer: Pets Best
By: Kim Freund