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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Love Love Love HealthyPaws

We have 2 Beagle pups who both ended up with cherry eye, requiring both of them to require surgery. Healthy Paws is so affordable and easy to use (especially the phone app). They are very responsive, quick to process your claim and let you know the status of the claim, they let you know if there is anything you need to do and they process and pay the claim quickly. I have recommended healthy paws to all my friends with pets and am ever so grateful I have them for my pet insurance.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Beagle
  • AGE OF PET: Under a year

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9

out of 10

Great service

Embrace was very timely in looking at my recent claim for my dog Hattie. They kept me informed on the process and when I could expect an answer. Once they determined the claim was valid, I was reimbursed quickly. I hope I never have to file a claim again but I know if I do it will be addressed quickly. Every time I have had to call in to Embrace, they have been very caring and knowledgeable.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Coton De Tulear
  • AGE OF PET: 1 - 8

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1

out of 10

Terrible. Didn't pay a claim based on technicality

I have husky who developed a blocked mucous membrane and were on a wait and see due to the swelling would go up and down. Well she developed a fatty Tumoe around the mucocele and it was decided it should be remove due to compromise to trachea. So we had it removed surgically and it was a hefty bill as it was major surgery. ASPCA pet insurance said they would no cover because the treatment was over 180 days from original diagnosis. I was with them for many years. I begged them to reconsider due to the wait and see. I appealed but to no avail. They also stopped paying for my mix breed for a chronic cough. Needles to say I cancelled because they only pay for easy cheap things and are not there for you when you really need them
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Siberian Husky
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent

Healthy Paws has been so wonderful. At first we weren't sure if we should get our lab doggy insurance or not because we weren't sure if we would need it. Boy were we wrong!!! Shortly after signing up our doggy got so sick! Healthy Paws was there every step of the way. It is so nice knowing that we can get our girl the best care and we don't have to worry about it breaking the bank. Healthy Paws has even reached out to us asking how she is doing! What other doggy ins. would take the time to check on your dog?! It touched our hearts that they truly care. We couldn't of asked for a better company to have our back when it comes to our doggies well-being!!!!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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1

out of 10

Brutal payout times

I've used this company in Canada for 10 years..they used to be PetCare Insurance and then became 24 PetWatch. They used to pay out on a timely bases but have gradually got worse and use the same excuses each time about new staff and training or a new system. My previous claim, excuse was it was a busy period and it will be faster in the new year (2016). My current claim is still in process...around 40 days now...business days. Turns out that they follow auto-insurance payout times as pets are considered property. Good to know that a PET insurance company which claims to care about animals would use this excuse to justify their slow payout times. God forbid that a client has a serious issue with their pet that's going to cost thousands of dollars...they don't care. They will say they can pay directly to the clinic but turnaround time doesn't change so the clinic will call the client for the balance if it's not paid on a timely basis. Worse...if you call and complain, it seems that your next claim will take even longer! If they claim to be the pet lovers they are, they would know the importance of our pets to us and to help us quickly to assist with paying claims quickly. Or do they prefer that we put our pets down because we can't afford the costs for illness since they can't process the claims timely leaving us not able to pay back anyone we have to borrow from or carrying balances and paying interest if we use credit cards? My guess is they would rather see pets being put down!
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Alaskan Malamute
  • AGE OF PET: Over 8 years

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10

out of 10

Satisfied with Insurance

ASPCA is the only insurance I have had for my 2 dogs so can't compare to other but I would not make any changes. I have had no issues and I have no complaints with the coverage I chose. Claims are easy to complete. Getting paid on claims is fast. They send me an email to let me know they received the claim. Within a few days I have the money. Customer service is great. I can call with questions and always have an answer. And I like that they always follow up to see how my dogs are doing.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Healthy Paws is the Best Pet Insurance Company!

Healthy Paws is the best insurance company I have ever worked with. Our recently adopted dog was on the plan for a couple of months and he suddenly started having difficulty breathing and was close to death. We brought him to our local animal hospital where they discovered he had an enlarged heart and defective tricuspid valve. He was in the hospital overnight after they drained fluid from his lungs and started him on medicines. The bill for the hospital and medications came to over $4,500. Healthy Paws covered us for 90% of this less our $500 deductible and the charge for an office visit as we expected. Taking out the insurance through them was a great decision because I was thinking about self-insuring as we used a different company for our last dog that was completely healthy until he was about 13 years old. That insurance company practically paid nothing for his arthritis treatments and the well care payments did not amount to much. I was a little worried that Healthy Paws might not pay us after putting about $4,500 on my credit card based on my experience with the old insurance company- but fortunately this was not the case. Just be sure to have your medical records/ history on you pet to send to the company.I considered Trupanion for our new dog's insurance but did not like the fact that there was a $500 deductible for each different type of incidence. With Healthy Paws I know that I will by the $500 once and then they start the 90% coverage for the year regardless of what conditions/diagnosis comes up. The claims process with Healthy Paws could not be any easier with their mobile app. Snap a picture of the invoice and send it off with out any claim form. I highly recommend anyone looking for pet insurance to contact Healthy Paws.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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9

out of 10

Very happy first experience

Very happy with our first claim experience with Embrace. Our dog was diagnosed with conjunctivitis and all we had to do was print out a simple 5 question form for the vet to complete and fax it in. Within a day I heard back that that had received our claim and that we were covered within a week from that!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: 1 - 8

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9

out of 10

good service

reasonAble premiums and fast turn around. word.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Pets Best is the best!

I could not be happier that I chose PetsBest. This is the second claim that we submitted and they are truely great in everyway.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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