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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

4

out of 10

Processing of claim is NOT what is advertised!

My dog broke her shoulder, and, up until this last claim, PetFirst has been prompt with what they advertise as their processing time frame: "Please allow 10 business days for claims processing after all necessary information has been submitted. Total time for claim processing and delivery of reimbursement could be up to 15 business days". Unfortunately, that is not the case with this claim. I submitted a claim and was received by PetFirst on March 21. Today is April 11, over 3 weeks, and it is STILL listed as being in the "PROCESSING" stage. I cannot get any explanations from customer service other than claims is behind in payments right now. If this is the new way of PetFirst processing claims, I will have no choice but to pursue other insurance for my dog.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: 1 - 8

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10

out of 10

Amazing company!

I have been so impressed and thrilled with the service Healthy Paws has provided us. With the Healthy Paws app, submitting a claim could not be easier and I am so impressed with how quickly all claims are processed. Our dog has had some stomach problems so we've had to submit a few claims and each claim is processed easily and promptly. Needless to say, we love our dog and hate seeing him get sick. The last thing you want to do when they are sick is stress about the cost and whether or not claims will be accepted. Healthy Paws' policies are totally clear and they are true to their word. My dog was sick just last week and the reimbursement check has already arrived! The fact that Healthy Paws makes the claims process so incredibly easy provides major relief during an otherwise very stressful time. If you are looking for pet insurance and want it to be as convenient and efficient as possible, Healthy Paws is your answer! Last thing...so far they have followed up every claim with a personal email asking how our dog is recovering. All these factors combined make you feel like this is a company who truly cares about your pet!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

Making the choice between treatment or not.

My dog Lily is a 7 year old very healthy dachshund. Then the unthinkable happened. She started having seizures. Not 1 but several in the span of a week. After seeing my vet she recommended a veterinary neurologist. Which we did see to see if Lily had a brain tumor. In order to check for that she would need an MRI and a spinal tap, with a price tag of between 3 to 5 thousand dollars. Knowing that Embrace had my back, or Lily's made my decision easier because I knew I would be covered. Fortunately, no brain tumor and seizures are under control for now. Thank you Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: 1 - 8

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10

out of 10

Responsive, speedy, professional claims payment.

We rescued Phoebe at the end of December, 2015. She had lost a front leg in a terrible mauling, but appeared to be healthy otherwise. In February, we discovered a nodule that turned out to be a MAST cell tumor requiring surgical removal with wide margins. Later that month, she began vomiting and having diarrhea and we discovered she had marked inflammatory bowel disease. Healthy Paws was right there with us every step of the way. They are the third pet insurance company we have used and by far the best! Their claims process is so easy--I scan the bills and email them, no forms to fill out. They acknowledge receipt very quickly, send an explanation of benefits, and pay promptly. Their customer service staff are responsive and send warm and caring emails. Healthy Paws is terrific! They are instrumental in keeping Phoebe healthy and giving her the better life she deserves.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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3

out of 10

Shop around

There's no point in getting a policy with this company unless you have a little puppy. Any condition that would need to be treated for an older dog will be considered pre-existing and they won't cover it. My policy was cancelled b/c the card I had on file was cancelled due to being hacked. When I realized that I wasn't getting charged, I tried to call and reinstate my policy and they wouldn't let me so the skin/ear issues are now considered pre-existing and they won't cover it which was the only reason I got the insurance to begin with...
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Cocker Spaniel
  • AGE OF PET: 1 - 8

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10

out of 10

Peace of Mind - Focus on Pet and not the Bill

My constant companion has had a few bumps in the road during his 6 years at my side. The latest was the scariest and most difficult to isolate. After several days in-and-out of the vet's office, I was able to nurse him back to his playful self. As one might guess, the diagnostics and treatment were not inexpensive. Thankfully, Healthy Paws didn't flinch when the bills rolled in. Like other claims made, fairness and timeliness were paramount. I recommend Healthy Paws to every pet owner I meet. When things are fine, it's easy to put off the insurance. But, buying the insurance is the most affordable and prudent thing one can do, especially since our pets are our constant companions and deserve the best always.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Schnauzer
  • AGE OF PET: 1 - 8

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10

out of 10

Worth every penny!

I have coverage for my dog through Embrace and have nothing but positive things to say. Claims are processed quickly, the coverage is great, and the wellness plan is awesome!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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9

out of 10

First time pet insurance buyer

We purchase Pet insurance for our new puppy the beginning of January not knowing that we would be using it less than a month later. Sophie had an emergency blockage. Very satisfied with the speed of the claim and happy with the amount we were paid. Just a little disappointed that some items were not paid at the full price because of excessive charge by the hospital? This was an emergency condition and we could not "shop" pet hospitals with the "best" prices. Other than that we were satisfied.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

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10

out of 10

Sold on Pet Insurance thanks to PetFirst

We don't often recommend companies but do like PetFirst. It has been a blessing to us in that we have not been forced to make a difficult decision about getting the vet care our dog needs due to lack of funds. Above all, we are impressed with the people at PetFirst and how knowlegeable and caring they are. Good company!
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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9

out of 10

I love my kitties so much they're insured!

We had two cats whom we loved like children. In 2012, our cat Simon developed diabetes and required insulin shots for several months before passing away. In 2014, after many months of treatment for pancreatic disease, his brother Alvin passed away. Both cats had very expensive treatment, and we learned that we would have been better off financially had we had health insurance. We adopted two new rescue kitties in 2014 - Sherlock and Lucy Lu. As soon as we did, we purchased ASPCA health coverage for all of our cats - the two new babies as well as Simon and Alvin's younger brother Theodore. We have given ourselves peace of mind. We know that we can give our cats proper health care. Our coverage not only takes care of them when they are ill, but they are also covered for "well cat" checkups. We love our cats like they were our children, and ASPCA Health Coverage allows us to provide proper health care for them as if they were our children. We have been very happy with the ASPCA Health Care coverage.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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