Through the diligence and consistency of the team Trupanion provides to work on every case individually , allows for the customer still have peace of mind .
Through the diligence and consistency of the team Trupanion provides to work on every case individually , allows for the customer still have peace of mind . The matter what the feeling there never trying to mitigate the situation , in plain English you get what you pay for in life . However , in this case I feel that every time I speak to a representative there's a personal connection vicariously through our pets , and that commonality is a feeling of contentment . If I was a cat I would perrrrr !!
- INSURER:
Trupanion
- POSTED: 05/16/2017
- BY: Joseph
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
I really appreciate the extensive amount of time you took holding my hand through this incident.
I really appreciate the extensive amount of time you took holding my hand through this incident. Not only was I so very impressed with your patience while walking me through my first claim, but it was done with extreme compassion for what our family was enduring emotionally! Thank You ALL ever so much!!!
- INSURER:
Trupanion
- POSTED: 05/16/2017
- BY: Randi
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
I had questions regarding auto pay and I made payments to account through my online bank system.
I had questions regarding auto pay and I made payments to account through my online bank system. I was referred to my bank to see where payments were sent. I have been ill and unable to get out to bank as of yet. hopefully I can get there in next few days.
- INSURER:
Trupanion
- POSTED: 05/16/2017
- BY: Sue
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
I personally feel that the policy is expensive for what it covers and I am in the process of looking into other options
I personally feel that the policy is expensive for what it covers and I am in the process of looking into other options
- INSURER:
Trupanion
- POSTED: 05/16/2017
- BY: Sandra
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Excellent customer care, quick payment on claims
Excellent customer care, quick payment on claims
- INSURER:
Trupanion
- POSTED: 05/16/2017
- BY: Susan
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
I love Trupanion they have saved me thousands .
I love Trupanion they have saved me thousands .Great customer service and great coverage .I wouldn't be able to have a pet with out Trupanion. They are Amazing.
- INSURER:
Trupanion
- POSTED: 05/16/2017
- BY: Nancy
- BREED: Mixed Breed Cat
- AGE OF PET:
Did you find this review helpful?
Yes
No
Your company is excellent!
Your company is excellent! Your customer service team is the best. The policy itself worked very well for me when my cat became terminally ill. I'll start another policy w you when the time comes. Thank you
- INSURER:
Trupanion
- POSTED: 05/16/2017
- BY: Tera
- BREED: Mixed Breed
- AGE OF PET:
Did you find this review helpful?
Yes
No
Trupanion representatives are very courteous, knowledgeable and are very pleasant to work with.
Trupanion representatives are very courteous, knowledgeable and are very pleasant to work with.
- INSURER:
Trupanion
- POSTED: 05/16/2017
- BY: Andrea
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
my claim was not going through and I called a few times; she sent me her email c/o you and we resolved the issue so she was able to pass my claim on
my claim was not going through and I called a few times; she sent me her email c/o you and we resolved the issue so she was able to pass my claim on
- INSURER:
Trupanion
- POSTED: 05/16/2017
- BY: Janet
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
