Please explain why you don't cover cremation.
Please explain why you don't cover cremation. What else am I supposed to do with the body of my beloved pet?
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You guys are amazing thank you so much for always being there for me and my girls
You guys are amazing thank you so much for always being there for me and my girls
- INSURER:
Trupanion Canada
- POSTED: 05/15/2017
- BY: Katrina
- BREED: Mixed Breed
- AGE OF PET:
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I have been a huge fan of Trupanion and as someone who is very involved in the dog world I have recommended Trupanion to many people.
I have been a huge fan of Trupanion and as someone who is very involved in the dog world I have recommended Trupanion to many people. Until now!! Something has gone terribly wrong with Trupanion as a company. Claims are taking OVER A MONTH to be reviewed and paid. And I have had to repeatedly call Trupanion to check on what is happening and they keep telling me they are trying to get to everything. The turn-around time used to be 4-7 days! A MONTH for a repetitive issue is ridiculous. I'm going to start searching for a new company and I am not recommending Trupanion to another person unless and until I see a change back to their former awesome and amazing company.
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Staff are wonderful and helpful.
Staff are wonderful and helpful. Luv you guys
- INSURER:
Trupanion Canada
- POSTED: 05/15/2017
- BY: Sandy
- BREED:
- AGE OF PET: Over 11 years
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my answer would have been extremely happy six months ago but the service I am receiving these days leaves a lot to be desired
my answer would have been extremely happy six months ago but the service I am receiving these days leaves a lot to be desired
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It was a very positive experience
It was a very positive experience
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Constantly refer to people as well as ensuring that my vet provides interested owners your company first.
Constantly refer to people as well as ensuring that my vet provides interested owners your company first. They see how much you help my dog Tashi and myself. Your the best
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Every time I have dealt with trupanion it has been a very pleasant experience and all problems were solved
Every time I have dealt with trupanion it has been a very pleasant experience and all problems were solved
- INSURER:
Trupanion Canada
- POSTED: 05/15/2017
- BY: Albert
- BREED:
- AGE OF PET: 0 - 3
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Service was excellent.
Service was excellent. Unfortunate that the cost is getting more and more expensive.
- INSURER:
Trupanion Canada
- POSTED: 05/15/2017
- BY: Sandra
- BREED:
- AGE OF PET: Over 11 years
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