I called in to inquire about Dental coverage for our 5 year old Boarder Collie.
I called in to inquire about Dental coverage for our 5 year old Boarder Collie. Was a little disappointed that root canals are not covered, especially with the cost of our premiums. I believe that the age of the animal should be taken into consideration and each case should be reviewed individually. I do have to say that the customer service was exceptional. I even received a follow-up call to indicate that she had given me some wrong information. It would have been easy for her to not call back and ignore the error...I was grateful for the update!
- INSURER:
Trupanion
- POSTED: 05/30/2017
- BY: Brandy
- BREED:
- AGE OF PET: Over 11 years
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The Process Took Less Than 10 …
The process took less than 10 mins to complete. The questions were clear and simple and covered a good portion of the procedure my pet had.
- INSURER:
Pets Best
- POSTED: 05/30/2017
- BY: Miesha
- BREED: Designer / Hybrid
- AGE OF PET: Over 11 years
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The person I spoke to was pleasant and helpful.
The person I spoke to was pleasant and helpful. However my appeal is still pending so my issue has not yet been resolved. I believe Trupanion will do anything in it's power to not cover an animal and I wish I listened to advice of friends and used VPI and not Trupanion. I will never recommend Trupanion to anyone who loves their pet.
- INSURER:
Trupanion
- POSTED: 05/30/2017
- BY: Jessica
- BREED:
- AGE OF PET: 0 - 3
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Typical Easy, Fast Claim.…
Typical easy, fast claim.
- INSURER:
Pets Best
- POSTED: 05/30/2017
- BY: Hal
- BREED: Schnauzer-Miniature
- AGE OF PET: 0 - 3
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I recommend Trupanion to everyone with a furry child.
I recommend Trupanion to everyone with a furry child.😊
- INSURER:
Trupanion
- POSTED: 05/30/2017
- BY: Johanna
- BREED:
- AGE OF PET: Over 11 years
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I absolutely love trupanion.
I absolutely love trupanion. It was always fast, smooth and uncomplicated. The direct billing feature is awesome too. You get the 90% back within hours of being submitted.
- INSURER:
Trupanion
- POSTED: 05/30/2017
- BY: Raz
- BREED:
- AGE OF PET: 7 - 10
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Great people, Great Service, need to improve speed of processing claims in some cases!
Great people, Great Service, need to improve speed of processing claims in some cases!
- INSURER:
Trupanion
- POSTED: 05/30/2017
- BY: John
- BREED:
- AGE OF PET: Over 11 years
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You raise the premiums too much too often making clients feel penalized for usage of insurance.
You raise the premiums too much too often making clients feel penalized for usage of insurance.
- INSURER:
Trupanion
- POSTED: 05/30/2017
- BY: Johnah
- BREED:
- AGE OF PET: 7 - 10
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