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Healthy Paws pet insurance is probably one of the best decision I have made for all three of my pups. Healthy Paws has excellent customer service and has always responded to my emails and inquiries with high priority. I am so pleased with our decision to choose Healthy Paws, that I refer all pet owners (even those already with insurance) to Healthy Paws. This company cares about my pets well being and health, as much as we do. Although they don't cover wellness exams and other pet parent responsibilities, they have your and your pets best interest at heart. For 2 of 3 of my pets, Healthy Paws has covered such an amazing amount of our costs, that the insurance policy has essentially paid itself off for the next 6 years. It is incredible. While I hope to never have to file any claims, I am confident that Healthy Paws will be there for us and our pups, should anything happen.

I decided to get insurance for my dog last summer because he's a little bit of a sensitive pup and didn't want to run the risk (he was about 2.5 years old at the time). Sure enough about ten months later, he was unable to keep food down and all alarms started to go off. Thankfully, we were able to get on the right course of action and my pup is now recovering from surgery after having an obstruction (btw he doesn't ever eat anything that is not his food so this was a massive surprise). Having healthpaws literally saved my dog... and me from paying thousands of dollars which would have been very difficult. Surgery and even medication can be so expensive. I think if I didn't have the coverage we may have had to make different decisions which could have prolonged the proper course of treatment and put his life at risk. Healthypaws made it so easy and they covered everything that was necessary for his treatment from the scans to the surgery to the medications. Thanks to them I was able to get my dog the care that he needed and I didn't have to worry about making the treatment decisions based on financing. They saved me from many meltdowns during a time in which I was already so scared and stressed about my dog's health. On top of that, they were always so friendly and I felt like they really cared about my dog and my sanity. I am so grateful for having them and my dog and I are forever thankful.

My dogs are my children, and their healthcare is every bit as important to me as my own. I've had my dogs covered with Healthy Paws since 2010 and I am continually impressed with the quality of the coverage, the ease of filing a claim, the lack of lifetime spending caps, and how genuinely concerned they are with their client's pets and keeping them healthy. When your pet is suddenly faced with an expensive and serious illness or injury, it's tremendous peace of mind to know you'll be covered. The team even reaches out to see how my pets are doing after they've required treatment, and they support the rescue mission through their business. I'm very happy to have Healthy Paws helping take care of my dogs and would highly recommend them to anyone!

The App is easy to use and their response times are incredible. It's seamless to use and easy to understand.

I submitted claims for what was diagnosed as an autoimmune disease affecting the nails of my Bloodhound. The claims were paid quickly and because I had not had any claims for several years, the deductible was reduced. Excellent company and truly fabulous customer service!

I have had wonderful experiences with Embrace and recommend them to many dog owners. They send emails when they receive the claim, then an email when it is complete so I know to look for the check in the mail. It is the best!

I had Embrace Insurance for over 4 years, it's been everything one would want. No hassles, they deliver on what the advertise.

As soon as you start to use the insurance they will reduce their co-pay. so although they claim that the high premiums you pay will cover your pet for $5000. per condition, per year for 80%, they reduce your coverage to 50%. At the time of the first change to our coverage our pet was 5 years old and had just reached $5000.00 for ALL claims. They increase your premiums and increase your deductible. Simply put, they do not honour your original contract. They also take longer to pay claims then what they advertise.

I called in to inquire about Dental coverage for our 5 year old Boarder Collie. Was a little disappointed that root canals are not covered, especially with the cost of our premiums. I believe that the age of the animal should be taken into consideration and each case should be reviewed individually. I do have to say that the customer service was exceptional. I even received a follow-up call to indicate that she had given me some wrong information. It would have been easy for her to not call back and ignore the error...I was grateful for the update!

The process took less than 10 mins to complete. The questions were clear and simple and covered a good portion of the procedure my pet had.