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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

My Dog Buckley

ASPCA is wonderful. The first thing they want to know when they call is how you pet is doing. Eating ok? feeling back to normal? These are caring people. Each member of their staff how much your pet means to you. In addition, they pay their claims timely.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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5

out of 10

Expensive, lack of info on claims

I have received conflicting information on filing a claim. Everytime I call there is a different story. Rates have skyrocketed in 4 years. This is my first experience with pet insurance but after this dog dies I don't know if it was worth it - at least time it doesn't appear to be the case. I have a couple thousand dollars that will not be covered. When I have paid around $32/mo for over 4 years (rounded), that is $1,600, meaning my cost for this policy is almost $4,000.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Over 8 years

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5

out of 10

Shipment of Insulin - Requires Refrigeration

My dog has diabetes. My vet does not carry Vetsulin anymore. It has to be ordered. I found it cheaper at Valley Vet. The total price plus REFRIGERATED shipping is still cheaper than their charge. Embrace will not reimburse for shipping. This is not regular medicine. It can NOT go regular mail. I am NOT paying for express mail. I understand it's shipping but it's due to the medication. I will now order at higher price from the vet. I was trying to save money but Embrace will not allow. Furthermore, I understand rules but this should be an except since insulin can not be shipped any other way.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

perfect insurance for covering dogs quick response

Embrace Insurance is fair reliable quick to respond to claimIt is the best pet insurance Also phone calls to them are quickly and politely answered and the required information is given
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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8

out of 10

It works

We have been using this insurance for about 5 years now, and are generally satisfied.Submitting the claims is really easy, and it's trackable online. The "allowed amount" for each test was lower than our vet was charging, which was pretty irritating, but not by much.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

It's Easy To See How Embrace Got Their Name

Our little Bella has had such a challenging journey in her young life. She's only four but has been through so much. We've spent many nights praying for her recovery and hoping she makes it through the night and her pain of surgeries, recurring pancreatitis and seizures be minimized. Whereas our darling's ultimate care is with a much higher authority, there is no doubt that she is receiving the best care available to her on this earth. We could not have done this without Embrace. Without fail, this company has responded quickly, efficiently, and so kindly to the financial needs necessary to give the best quality of life possible to Bella these past years. She is doing very well now and with the very inexpensive plan we have her on, we can maintain her seizures, thyroid, and allergy challenges with medication and confidence in receiving the very best of care. Although, understandably there is a max on benefits (better than most insurance companies based on our research), despite the many times we've had to go to the vet, we've never reached the max and Embrace has made the entire experience(s) hassle free. We feel Embrace is an extension of the love we have for Bella. Part of our family, really. I'm pondering on the rating this review is asking for and wish there was one to reflect the rating of "priceless" as that is what Bella's quality of life means to us and Embrace has delivered that beyond any limited digital rating. Thank you, Embrace. From our hearts - we couldn't have done this without you and are looking for many more years of this type of security to come.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pug
  • AGE OF PET: 1 - 8

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1

out of 10

What the policy really coceres-Nothing

Have had embrace coverage for years. When I got a new puppy that was rescued they tried to make everything pre-exsisting even though he is only 12 weeks old. Accident and illness doesn't really cover anything because they try to make everything pre-exsisting. I DO NOT RECOMMEND EMBRACE PET INSURANCE TO ANYONE.
  • INSURER: Embrace
  • POSTED: 09/28/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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9

out of 10

Excellent service

I have been a customer a long time, without them I do not know if I could have afforded all the care Austin has needed for her cancer (melanoma) treatments and survey. I have been very happy with the service and will continue to have insurance with ASPCA. Have been very easy to work with and well worth the cost.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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5

out of 10

eye irritation

We purchased our first policy for our new puppy in 2012, then a 2nd policy for a second puppy in 2015. For the first couple of years, I had a few minor claims, but each one was reimbursed within 5 days and no hassles. However, for my past couple of submissions, it has taken 2 weeks or more, and my most recent claim is still not paid and was submitted 8 days ago. I called and was told to expect it to be around 15 business days at least. I would hate to see the turnaround time for a large dollar amount claim. It's supposed to be there so you aren't stressed over the cost of the vet visit. Other than the reimbursement time, it would be OK. Will start to rethink my choices. I read reviews going back to February and March stating 9 new hires and hope to have service back to normal. It is now almost July, so not looking promising. The coverage is great, but timely payment is not.
  • INSURER: Pets Plus Us
  • POSTED: 09/28/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: 1 - 8

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10

out of 10

Ear bite

My dog was bitten on her ear while playing .I took her to the Vet got my bill . I went on line and submitted not for payment . Cant get much easier that than . Payment was approved in less than a week .Check was in the mail shortly after. Due to great customer service I found that I can have the payment deposited directly to my account. Thank you ASPCA
  • INSURER: ASPCA
  • POSTED: 09/28/2017
  • BY:
  • BREED: Labradoodle
  • AGE OF PET: 1 - 8

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