Find and read reviews with confidence

U wish Human claims could be so easy!!! Adopted a rescue cat from the Humane Society and that very night got insurance for the little guy. Put a claim in one day and 2 days later I was getting an email saying that my reimbursement was getting directly deposited into my account. Surprised does not cover how I felt. Literally 3 days and it was all over. The sending in the invoice through a screenshot on your phone makes it ten times easier!! As I said first, I wish my insurance took a page outta it books!!!!

Amazing service, always helpful and understanding. Some times it seems too good to be true. Thank you for all you do!

Amazing service, always helpful and understanding. Some times it seems too good to be true. Thank you for all you do!

Best ever insurance. Efficient, professional, quick and easy to access!

Best ever insurance. Efficient, professional, quick and easy to access!

Our last dog was terminally ill and had huge veterinary bills at the end of his life, so we were sure to cover our new puppy with insurance. I was skeptical that it would benefit him, especially at such a young age, but I knew premiums are lower if you start young. Our puppy ate one of those suncatcher suction cups and required tests and eventually emergency surgery... $4K total! Our primary veterinarian works directly with Trupanion, so we never pay more than the deductible (per illness for LIFE, wow!) and then our 10%. We have confirmation of covered amounts in minutes. Our surgeon does not work directly with Trupanion but submitting the claim was literally as easy as taking a picture and we had confirmation of covered amounts in a day. The specialty imaging does not work with Trupanion and was at first not covered due to the way it was billed, but after getting a slow response, one call to Trupanion resolved the issue after they contacted them on our behalf. We truly only paid our $150 and our 10% and all the refunds were deposited straight to our checking account. The entire case was paid and done well before our puppy's staples were out! I always spoke with a live person who was caring, concerned and understanding. This incident occurred just after our year anniversary and our rates had increased a few dollars but I would gladly pay even more knowing now how reliable Trupanion is.

Our last dog was terminally ill and had huge veterinary bills at the end of his life, so we were sure to cover our new puppy with insurance. I was skeptical that it would benefit him, especially at such a young age, but I knew premiums are lower if you start young. Our puppy ate one of those suncatcher suction cups and required tests and eventually emergency surgery... $4K total! Our primary veterinarian works directly with Trupanion, so we never pay more than the deductible (per illness for LIFE, wow!) and then our 10%. We have confirmation of covered amounts in minutes. Our surgeon does not work directly with Trupanion but submitting the claim was literally as easy as taking a picture and we had confirmation of covered amounts in a day. The specialty imaging does not work with Trupanion and was at first not covered due to the way it was billed, but after getting a slow response, one call to Trupanion resolved the issue after they contacted them on our behalf. We truly only paid our $150 and our 10% and all the refunds were deposited straight to our checking account. The entire case was paid and done well before our puppy's staples were out! I always spoke with a live person who was caring, concerned and understanding. This incident occurred just after our year anniversary and our rates had increased a few dollars but I would gladly pay even more knowing now how reliable Trupanion is.

I never had pet insurance on any of my pets in the past. When I brought our newly adopted 4 month old kitten to the vet I had seen a pet insurance display. She had received a clean bill of health but I decided to purchase it along with the vet's yearly health plan. She had no issues at her 1 year checkup but a severe heart mirror was heard on her 2 year visit. The insurance paid for the echo cardiogram and is now paying 90% of her daily medication she will be taking the rest of her life. Thank you Trupanion!

I never had pet insurance on any of my pets in the past. When I brought our newly adopted 4 month old kitten to the vet I had seen a pet insurance display. She had received a clean bill of health but I decided to purchase it along with the vet's yearly health plan. She had no issues at her 1 year checkup but a severe heart mirror was heard on her 2 year visit. The insurance paid for the echo cardiogram and is now paying 90% of her daily medication she will be taking the rest of her life. Thank you Trupanion!

Our AB mix had to have an emergency splenectomy in the early hours of a sunday morning. Thank god for healthy paws! Once they received the claim (we used the app and love it) it was processed and we received a check a few days later for 80% of the vet bill. THEN a week after Fitzgerald got home we received and email from them checking on how his recovery was going. That is customer service and people who care, I was already a happy customer but that sealed the deal. I recommend them to everyone I know who has a pet. I am so thankful for healthy paws.