154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 29, 2021

Good idea to have pet insurance

Good idea to have pet insurance. "Pet's Best" isn't the ideal spot. It takes to long to get info about the claim (upwards of 21 - 30 days). Sense I have to pay the vet bill in it's entirety, that's too long to wait. Heaven help you if you make a mistake or have a paperwork "SNAFU".

Insurer: Pets Best

By: Dennis

Verified September 29, 2021

Easy and Affordable pet insurance

So far my experience choosing and filing a claim for my pet insurance has been very efficient! There is an instant messaging system to chat with a representative and it was all complete within 5 minutes.

Insurer: Lemonade

By: Samantha

Useful
Verified September 29, 2021

Great Pet Insurance

Great coverage, constant communication for customer service team, quick response when filing a claim. Easy to navigate website.

Insurer: Lemonade

By: Rob

Useful
Verified September 29, 2021

So Happy I Decided to go with Lemonade

I am very happy I decided to go with Lemonade when I was looking for pet insurance. I have 3 other older dogs and never knew about pet insurance until I reached out to Lemonade for one of my work files. They we so great and helpful, I went to the site and saw they have pet insurance, I had been looking for a while for my new puppy. I used the online application, received an excellent quote right away. Once I decided they we doing to be my insurance. I downloaded the app, which makes it easy to review the policy I chose and there is always someone to communicate with if you have questions. I recently had to use the insurance for my puppy, who had an ear infection. I opened the app and started a claim, it walks you through step by step. All I had to do was take a picture on my phone and upload it. The only issue I had was not with Lemonade, but with my previous vet, who delayed getting my pups medical records to the agent in a timely manner. The agent went above and beyond and made sure he received the information he need, so I would not have to deal with it. Once he received the information from the vet it was under an hour before I had approval, and a complete explanation of the covered items and not covered items. The money was in my account the next day.

Insurer: Lemonade

By: MIchelle

Useful
Verified September 29, 2021

So easy to work with and fast payment!

All the representatives are very professional and helpful. I can’t believe how fast the reimbursement was from the time I filed the claims. Love the claim filing process too, just do it from my phone!

Insurer: Lemonade

By: Lisa

Useful
Verified September 29, 2021

Claim reimbursement

Quick reimbursement- very easy process! Love this company!!

Insurer: Lemonade

By: Loretta

Useful
Verified September 29, 2021

WOW WOW WOW (BARK BARK BARK)

Before I joined Lemonade, I was using Embrace and paying out the butt for standard insurance coverage for things that likely wouldn't happen to my pet (hoped they wouldn't)! The process of signing up with them was highly complicated and I barely understood what I was paying for, honestly. By chance, I took a look at what Lemonade had to offer and holy moly am I glad I did! Not only was Lemonade able to save us significant money per month, but we also saved extra by paying upfront for the whole year! The process was SO EASY and I understood exactly what I was getting, which I didn't think would be possible given my experience with Embrace. NOT ONLY THAT, I signed up for the extra coverage (which was still cheaper than if I had stayed with Embrace), and I get money back on almost every procedure that Quinn gets at her annual exams (fecal test, heartworm test, lyme and leptospirosis vaccine, to name a few). Filing a claim was so easy, I was literally reimbursed the day after Quinn's vet visit and the same day I filed my claim. I'm so glad I joined Lemonade, I'll never leave as long as things remain this good and I will sing Lemonade's praises to anyone who will listen!!!

Insurer: Lemonade

By: Hannah

Useful
Verified September 29, 2021

This couldn't be any easier!

Our puppy went in for her vaccinations and check up. We submitted a claim and the reimbursement was direct deposited into our account in two days. Very simple, no hassle.

Insurer: Lemonade

By: Michael

Useful
Verified September 29, 2021

Lemonade provides rapid and responsive service

Lemonade provides good and fair coverage and is easy to work with

Insurer: Lemonade

By: Sam

Useful
Verified September 29, 2021

Totally worth it

Fiona is too curious for her own good- I got the policy after I was looking at a potential dental procedure for her. Ended up using it because she ate *something* that she shouldn’t have and we ended up at pet urgent care on a Sunday night. Lemonade was great with handling the claim- the chat feature let me put the info in bit by bit, so it wasn’t overwhelming and I didn’t forget anything. Took about a week to get everything processed and I was given an explanation and breakdown of costs and coverage. And they checked in to see if Fiona was feeling better!

Insurer: Lemonade

By: Sarian

Useful

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